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Hotel Am Vitalpark

Property class: 4.5

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Photo gallery for Hotel Am Vitalpark

A spacious living area with a piano, comfortable seating, a TV, and a fireplace.
A kitchen with a stone island, wooden walls, and a view of outdoor seating through a large window.
A large indoor swimming pool with clear glass walls, a tiled floor, and a view of trees outside.
A modern building with a curved roof, surrounded by a paved walkway and lounge chairs.
A sauna with wooden benches and a central heated stone feature.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $154
$144 nightly
$154 total
Total with taxes and fees
Nov 5 - Nov 6

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪12 min walk‬

Room options

View all photos for Classic Room

A hotel room with a large bed, two bedside tables, a chair, a small table with fruit, and a window with curtains.

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A modern hotel room with a large bed, a round side table, a patterned armchair, and a decorative plant.

Superior Room

9.2 out of 10
Wonderful
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

A hotel room with a large bed, a desk, a chair, and a sofa.

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

A hotel room with a sofa, armchair, small table, lamp, TV, and curtains.

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a seating area, a lamp, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is $164
Nov 25 - Nov 26
Total with taxes and fees
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About the neighborhood

Heilbad Heiligenstadt

Located in Heilbad Heiligenstadt, Hotel Am Vitalpark is in a rural location, within a 15-minute walk of Märchenpark Heilbad Heiligenstadt and Heinrich-Heine-Kurpark. .This family-friendly hotel is 1.4 mi (2.2 km) from Eichsfeld Museum and 1.4 mi (2.3 km) from Eichsfelder Kulturhaus.

What's nearby

  • Eichsfeld-Hainich-Werratal Nature Park - 1 min walk - 0.0 miles
  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.1 miles
  • Heinrich-Heine-Kurpark - 12 min walk - 0.7 miles
  • Eichsfeld Museum - 20 min walk - 1.1 miles
  • Eichsfelder Kulturhaus - 3 min drive - 1.1 miles

Getting around

  • Heilbad Heiligenstadt Station - 6 min drive
  • Erfurt (ERF) - 111 min drive

Restaurants

  • ‪Treffpunkt Alex - ‬5 min drive
  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪American Diner Route 38 - ‬4 min drive
  • ‪Senioren-Begegnungsstätte - ‬14 min walk
  • ‪Central Café - ‬20 min walk

About this property

Hotel Am Vitalpark

Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

4 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 4 indoor pools, 2 hot tubs, and a health club. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite for dinner at Theodor Storm, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Heilbad Heiligenstadt? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Theodor Storm - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Leineaue - This bistro specializes in Regional cuisine and serves lunch and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 69.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 508 reviews
Rating 8 - Good. 185 out of 508 reviews
Rating 6 - Okay. 24 out of 508 reviews
Rating 4 - Poor. 7 out of 508 reviews
Rating 2 - Terrible. 0 out of 508 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you have children or enjoy saunas and swimming pools yourself. The restaurant is good enough and probably very good, if you have children who can choose from a buffet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stannade en natt på resa genom Tyskland. Fick stort, fint och rent rum med stort badrum med både dusch och badkar. Bra frukostbuffé med det mesta inklusive regionala specialiteter. Stort poolområde som barnen älskade. Vänlig personal som utan extra kostnad eller knussel välkomnade ett extra barn utöver de två som var anmälda på förhand. Rekommenderar!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt für Erholung geeignet. Sehr freundliches Personal, saubere Zimmer und super leckeres Essen.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Virkelig fint hotel. Ikke sidste gang vi kommer der.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rigtig fint hotel. Lidt besværligt med brug af faciliteterne da hotelkort ikke altid virker til pools og fitness (som de ellers skal). Ret random og ikke meget hjælpe at hente på den front, men ellers venligt personale. Fitness faciliteter er rigtig fine. Morgenmad er OK, men heller ikke mere end det. Bemærk at ALT brug af spa faciliteter, inkl tilhørende pools og sauna osv er uden badetøj! Så reelt ubrugeligt hvis man ikke er til det.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flot rent værelse. Lækkert gulvtæppe. Fede faciliteter med spa, udendørs og indendørs pool.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
väldigt fint hotell. stort och rent rum. trevlig personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rekreativt hotel med lækre saunafaciliteter. Stort område omkring receptionen til at hænge som familie eller som par
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ankom 2 timer før tjek ind som er 15:00 Spurgte om vi kunne benytte motionsrummet eller poolen imens værelset blev klar, men fik nej med besked om at det var kun hvis vi ville betale ekstra for det Efter at have ventet 2 timer var værelset ikke klar kl 15, men først 15:20 Vi følte os ikke velkommen, hvilket herren i receptionen gjorde sit til Fitness var kun delvist tilgængeligt Vi havde ikke adgang til maskinerne og blev henvist til et vægtløftningsrum Næste morgen før morgenmaden kunne vi heller ikke kommer derind Hotellet lover mere end de holder
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beim Check In wurden wir bei Ausgabe des Parkausweises nicht darauf hingewiesen, dass zwei Tage Parken mit €14.- berechnet werden. Weiterhin: die Zimmerreinigung erfolgt (angeblich wegen Nachhaltigkeit) nur alle zwei Tage. Doof wenn man zwei Nächte im Wellness-Hotel mit Bade-/Saunabetrieb bleibt. Zwischenreinigung auf Wunsch. Positiv: Zimmergröße, Tasche fürs Bad, tolle Cocktails. Vegetarische/vegane Frückstücksoptionen
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gut sauber und gemütlich LG
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The pool area alone makes it incredible, but then the breakfast just made it that much better. Best hotel breakfast I have ever had!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruime kamer. Wel een hard matras
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, modern, großer Parkplatz, Sauna, Schwimmbad, sehr gutes Frühstück, moderne Zimmer. Preis/Leistung Prima
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat direkten Zugang zur Therme und ist daher als Wellnesshotel sehr geeignet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, ganz toller Schwimm- und Wellness-Bereich
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles perfekt 😊
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!
Indoor Schwimmbad
Outdoor Sauna
Fit und Stark unten
Fit und Stark unten
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personal und Zimmer in Ortnung
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025