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Hotel Am Vitalpark

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Photo gallery for Hotel Am Vitalpark

Lobby
Sauna
Sauna
Exercise/lap pool
Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $158
$148 nightly
$158 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪12 min walk‬

Room options

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

9.4 out of 10
Exceptional
(20 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Living area | 43-inch flat-screen TV with cable channels, TV, books

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Heilbad Heiligenstadt

Located in Heilbad Heiligenstadt, Hotel Am Vitalpark is in a rural location, within a 15-minute walk of Märchenpark Heilbad Heiligenstadt and Heinrich-Heine-Kurpark. .This family-friendly hotel is 1.4 mi (2.2 km) from Eichsfeld Museum and 1.4 mi (2.3 km) from Eichsfelder Kulturhaus.

What's nearby

  • Eichsfeld-Hainich-Werratal Nature Park - 1 min walk - 0.0 miles
  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.1 miles
  • Heinrich-Heine-Kurpark - 12 min walk - 0.7 miles
  • Eichsfeld Museum - 20 min walk - 1.1 miles
  • Eichsfelder Kulturhaus - 3 min drive - 1.1 miles

Getting around

  • Heilbad Heiligenstadt Station - 6 min drive
  • Erfurt (ERF) - 111 min drive

Restaurants

  • ‪MSC Geisleden "Am Berg - ‬10 min drive
  • ‪Treffpunkt Alex - ‬5 min drive
  • ‪Restaurant St. Martin - ‬19 min walk
  • ‪Motz Am Fluss - ‬15 min walk
  • ‪Coffeehouse Soho - ‬5 min drive

About this property

Hotel Am Vitalpark

Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Heilbad Heiligenstadt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

4 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 4 indoor pools, 2 hot tubs, and a health club. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab dinner at Theodor Storm, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Heilbad Heiligenstadt? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 22 2026 to June 28 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from July 6 2026 to July 17 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 69.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 481 reviews
Rating 8 - Good. 180 out of 481 reviews
Rating 6 - Okay. 23 out of 481 reviews
Rating 4 - Poor. 5 out of 481 reviews
Rating 2 - Terrible. 0 out of 481 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles perfekt 😊
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, amenities
Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!
Indoor Schwimmbad
Outdoor Sauna
Fit und Stark unten
Fit und Stark unten
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dietmar

Liked: Cleanliness, staff & service
Personal und Zimmer in Ortnung
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, abwechslungsreiches Frühstück, sehr netter Empfang, schönes Zimmer mit gutem Bett, Bundle mit angeschlossenem "Badeland" - all das lässt mich überlegen, ob ich nicht allein dafür für ein Wochenende nach Heilbad Heiligenstadt zurückkomme...
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Sauber und Ruhig, Nettes Personal
Stayed 1 night in Jul 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Saunabereich. Frühstück war super. Wir kommen gerne wieder.
Stayed 5 nights in May 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort

Perfekt børnehotel 👍😊

Vi vil klart anbefale dette hotel. 3. Gang vi bor på dette skønne hotel. En børnefamilie kommer ikke til at kede sig her, vi havde 4 overnatninger denne gang. Der var kun et minus, restauranten er desværre ALT for dyr for en familie på 4 hvor både voksne og børn over 6 år. skal betale 39€ pr. Person plus drikkevarer.Vi valgte at spise i byen hver aften af denne grund.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Torsten

Liked: Staff & service, amenities, property conditions & facilities
Schön ruhig und sauber
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Fijn hotel met goede voorzieningen Het hotel is netjes en de kamers zijn prima en schoon. Er is een koffieapparaat met cups aanwezig, evenals theezakjes, maar vreemd genoeg geen waterkoker – dat zou een handige toevoeging zijn. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt is heerlijk en zeer uitgebreid, echt een pluspunt. Wat betreft de wellness: de route naar het zwembad is wat omslachtig en onpraktisch, hier valt zeker nog iets in te verbeteren. Het zwembad zelf is prettig, met meerdere baden om van te genieten. De algehele massage was aangenaam, maar leek richting het einde wat gehaast. Over het algemeen hebben we fijne dagen gehad op het complex.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Vitalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Super!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit perfektem Wellnessbereich
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, property conditions & facilities, room comfort
Ein großartiges Hotel mit tollen Wellness Bereich
Stayed 1 night in Jun 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut! Jederzeit wieder!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war perfekt und sehr erholsam!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut

Alles gut
Stayed 1 night in Feb 2025
Verified

8/10 Good

Frani

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist in jedem Bereich super nett gewesen. Alles war sauber… wir kommen definitiv wieder
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles in allem gut!

Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum 2, Mal in diesem Hotel zu Gast und werden wieder kommen.
Stayed 2 nights in Jan 2025