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Best Western Plus New England Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Plus New England Inn & Suites

A hotel lobby with a gray sofa, a round table, a reception desk, a TV, and a kitchen area in the background.
A Best Western Plus hotel with a two-story structure, multiple parking spaces, and a landscaped front yard.
A hotel room with a bed, bedside tables, a desk, a TV, a large mirror, a bathroom with a bathtub, and a striped carpet.
A spacious dining area with multiple tables and chairs, a kitchen in the background, and a modern ceiling design.
A hotel room with a striped carpet, a desk with a lamp, a sofa, a small table, a nightstand with a lamp, and a bed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $120
$105 nightly
$120 total
Total with taxes and fees
Sep 15 - Sep 16

Explore the area

View in a map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Lamentation Mountain State Park
    ‪17 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a desk with a television, a microwave, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a television, a microwave, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside tables, a desk, a TV, a large mirror, a bathroom with a bathtub, and a striped carpet.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

A hotel room with a large bed, two bedside tables, a chair, and a green decorative pillow.

Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a television, a desk, and a striped carpet.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a bed, a desk with a chair, a sofa, a TV, a microwave, and a lamp.

Standard Studio, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
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Total with taxes and fees
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About the neighborhood

Berlin

When you stay at Best Western Plus New England Inn & Suites in Berlin, you'll be in the business district, within a 5-minute drive of Putter's Paradise Mini Golf and Silver Lake State Access Area. .This hotel is 16 mi (25.8 km) from Lake Compounce and 3.9 mi (6.3 km) from Falcon Field.

What's nearby

  • Safari Golf - 3 min walk - 0.2 miles
  • Lamentation Mountain State Park - 17 min walk - 0.9 miles
  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 1 min drive - 1.4 miles
  • Wesleyan University - 15 min drive - 12.7 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Rebel Dog Coffee Co - ‬4 min drive
  • ‪Uncle D's Diner - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive

About this property

Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very neate and staff are all very nice. I enjoyed to stay there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable accommodations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sherwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially Zahra at the front desk. Big spacious rooms served our needs for 1 night
Stayed 1 night in May 2026
Verified review

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay and the price was right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean, the AC worked great. The beds are a little hard but comfortable enough, the breakfast was nice and hot but the pool was cold… the kids didn’t care though they had a blast. The staff were all very nice and helpful. Over all great stay for families.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KATINAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking, quiet, clean facilities, great amenities, good cost/quality
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Akinola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sandralli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Employees were nice. Breakfast lady (Ann) was very helpful and friendly. Ample parking spaces. I recommend this hotel.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Raneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Pool windows were open it was freezing otherwise good trip / stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Candace

Staff was friendly, jetted tub room was spacious. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was perfect and the parking was safe. I was in the area for a retiree’s meeting. I will stay there next year 😊
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nicole

Liked: Staff & service, amenities
Beds were hard, staff were very nice, pool room was clean, breakfast was great, kind of funny smell in hotel room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed swimming in the pool, which is always my favorite photo, front desk. People were very helpful outside property landscape workers. There were very pleasant a wonderful place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Clean room, plenty of amenities, and the breakfast was incredible!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Staff was pleasant and breakfast and coffee good !
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop for one night. Walls a little thin. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and comfortable, the staff was friendly and attentive, the rate was reasonable. I enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Very warm staff Beds are very comfortable Coffee machine is such a great idea Breakfast was great
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Clean room and very attentive staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean room, good price. Wish you could turn into it easier given if your driving south you have to pass it and u turn to get into the parking lot.
Stayed 3 nights in Dec 2025