Best Western Plus Hershey

2.5 star property

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Photo gallery for Best Western Plus Hershey

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $122
$110 nightly
$122 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
1800 E CHOCOLATE AVE, Hershey, PA, 17033-1188
  • Place, Troegs Brewing Company
    ‪3 min drive‬
  • Place, Tanger Outlet Center
    ‪4 min drive‬
  • Place, Hershey Gardens
    ‪5 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Tub, Refrigerator & Microwave

9.6 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Roll-in Shower, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Safe, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Communication Assistance, High Speed Internet Access, Microwave and Refrigerator, Safe

  • Sleeps 2

1 King Bed And Sofabed Wifi Microwave Refrigerator Safe Non Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Safe, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi, Shower Only

  • Sleeps 4

2 Queen Bed Wifi Microwave Refrigerator Safe Non Smoking

  • Sleeps 4

Comm Assistance Two Queen Beds Room with Shower Only

  • Sleeps 4

Comm Assistance Two Queen Beds Room

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Safe, Shower Only

  • Sleeps 4

2 Queen Communication Accessible Microwave Refrigerator Safe Non Smoking

  • Sleeps 4

1 King Communication Accessible Microwave Refrigerator Safe Non Smoking

  • Sleeps 2

2 Queen Communication Accessible Shower Microwave Refrigerator Non Smoking

  • Sleeps 4

Double 1 King Bed Non-Smoking High Speed Internet Access Sofabed Microwave and Refrigerator Safe Coffee Ma

  • Sleeps 2

Quadruple 2 Queen Beds Non-Smoking Communication Assistance High Speed Internet Access Microwave and Refriger

  • Sleeps 4

Quadruple 2 Queen Beds Non-Smoking High Speed Internet Access Microwave and Refrigerator Safe Coffee Maker Fu

  • Sleeps 4

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About the neighborhood

Hershey

Located in Hershey (Palmdale), Best Western Plus Hershey is within a 10-minute drive of Hersheypark Stadium and Hershey's Chocolate World. .This hotel is 5.4 mi (8.6 km) from Hersheypark and 4.4 mi (7.1 km) from Giant Center.

What's nearby

  • Troegs Brewing Company - 3 min drive - 1.8 miles
  • Tanger Outlet Center - 4 min drive - 2.3 miles
  • Hershey Gardens - 5 min drive - 2.7 miles
  • ZooAmerica - 5 min drive - 2.3 miles
  • Hersheypark Stadium - 6 min drive - 2.9 miles

Getting around

  • Elizabethtown Station - 21 min drive
  • Harrisburg Intl. Airport (MDT) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Troegs Brewing Company - ‬4 min drive
  • ‪Filling Station - ‬13 min walk
  • ‪Funck's Restaurant - ‬7 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Best Western Plus Hershey

Best Western Plus Hershey offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LED televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hershey hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 60 guestrooms featuring microwaves and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Hershey. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Hershey? This hotel has 1150 square feet (107 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Plus Hershey Hershey
Best Western Plus Hershey Hotel
Best Western Plus Hershey Hershey
Best Western Plus Hershey Hotel Hershey

Best Western Plus Hershey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great check in, clean room, pool for grandchildren
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and quiet
Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities
We had stayed at this hotel previously and found it to be an excellent budget hotel. This trip's experience was unfortunately not as good. First, we knew we would be a very late arrival. When I called to give them the heads up (as stipulated on the confirmation email), they asked me to call back around 11 pm because at midnight we would be listed as a "no show". I paid for the room, why should I have to call back and remind them I will be late? When we arrived, it took 30 minutes to check in because their card reader was down - even though they had my credit card on file, they still wanted to run my card. The food was terrible by hotel morning food standards - not much selection, the eggs that just came out of the kitchen were cold, the bagels were cold and slightly wet as they seemed to have just defrosted. They had a lot of young teams there, which is to be expected, but the lobby tables were never cleaned and always dirty - at breakfast, my plate stuck to the table! At night, the heater/air conditioning unit cycled on and off, so we were either always freezing or hot. In talking with other guests, we were not the only ones with this issue. It was not a good experience all around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carmen, PALMYRA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I traveled from NYC. No complaints. Clean and customer service was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

ezgo

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Clean Comfortable bed Good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Desk greeter was pleasant. Room and bathroom were clean. Would stay again
Stayed 1 night in Jan 2026

4/10 Poor

Shane

Room 207 you can hear the sliding entry door open and close every time someone enters. By hearing the door an example would be a train coming across the tracks. The nice receptionist said there was a room when I asked to change. Unfortunately the manager VETOd that bc they didn’t have enough staff to flip my room. So I listened to the train track sliding door for 4 straight nights 👍.
Stayed 3 nights in Jan 2026

4/10 Poor

kendall

Stayed 1 night in Dec 2025

6/10 Okay

erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not have hot water for our showers. We were not informed of the hot water heater being repaired until we mentioned it to the front desk.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirk

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Clean updated room, pet friendly
Stayed 1 night in Jan 2026

8/10 Good

Marsha

Liked: Cleanliness
Nothing was restocked, pancake machine was empty and no one around to refill it. Hot chocolate machine was out of order.
Stayed 3 nights in Dec 2025

2/10 Terrible

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property looked great and was one of the cleanest hotels I’ve been in. The location was good. The staff was very professional and friendly. Unfortunately, none of that matters because the walls are paper thin. We walked as lightly as possible but could still hear and feel each other’s footsteps all the way from the bathroom with the water running. Rolling the desk chair sounds like thunder rumbling. We tried our best to be quiet. There were very few guests there when we went. But the slightest movement upstairs echoed through our room. The people upstairs were constantly moving the furniture, running, and dropping what from our room sounded like bowling balls. Although they were probably just kids toys. I don’t blame the other guests. It was definitely a structural issue. When the water ran upstairs it sounded like a train was rolling by and when they dropped things our headboard would literally shake. My 4 year old kept telling me she was scared. I had to keep telling her that we were safe and had to keep my hands over her ears all night so she could sleep. It’s a shame because it’s a really nice hotel. But we can’t go back there. If we had planned on staying for more than one night, I would’ve asked for my money back. I would rather sleep in the car than deal with that again.
Stayed 1 night in Dec 2025

4/10 Poor

Seth

Traveled with family
Disliked: Property conditions & facilities
Requested a late checkout and was 20 minutes over the 12 noon departure time, which wasn’t documented and was charged a $25 fee.
Stayed 1 night in Dec 2025

8/10 Good

tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Leah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice hotel, kids running around past quiet hours but were very polite when I asked them to stop.
Stayed 2 nights in Dec 2025

2/10 Terrible

Matthew

Traveled with family and small children
Liked: Cleanliness
I was there for less than 10 hours. I needed a place to sleep and take a hot shower. There was no hot water. I was told that they weren’t supposed to tell guests but one of Their 2 water heaters was down. If I had known I would have booked somewhere well for $170 a night.
Stayed 1 night in Dec 2025

4/10 Poor

Irene

The room was clean but there was no hot water for showers during the entire stay!
Stayed 1 night in Dec 2025

10/10 Excellent

SAVISESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sohail

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and breakfast was good.
Stayed 2 nights in Dec 2025

8/10 Good

Marie Grace

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had no hot water for our stay, a fact that the hotel did nothing to improve. In fact, they didn’t even make us aware that it was an ongoing issue…I had to say something to the front desk. Their response was that they had people working on it. So after a second day of no hot water, they were still “working on it,” and when I asked for a credit on my bill, I was told “the manager has to decide that.” Hot water in 15 degree temperatures is a necessity and the fact that they couldn’t provide it and didn’t provide a refund is shameful.
Stayed 3 nights in Dec 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean everything, hot water took a little bit to come on but the hotel was mostly empty as it was an off time of year but it did heat up after running for a bit.
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the room was huge. Beds were really comfortable also
Stayed 1 night in Dec 2025