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Wyndham Grand Plaza Royale Hangzhou

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Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Premium bedding, down comforters, minibar, in-room safe
Interior
Exercise/lap pool
Dining
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $110
$102 nightly
$110 total
Total with taxes and fees
Jun 29 - Jun 30

Explore the area

View in a map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006
  • Place, West Lake
    ‪9 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪13 min walk‬
  • Place, Wulin Square
    ‪13 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Lake View

Executive Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Bed Room

Premier King Bed Room | Premium bedding, down comforters, minibar, in-room safe

Premier King Bed Room

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Bed Room

Deluxe King Bed Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Bed Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Business Suite, 1 King Bed, Non Smoking

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View Twin Room

  • Mountain view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Mountain View King Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Beds Room

Deluxe Twin Beds Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Beds Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Twin Beds Room

Premier Twin Beds Room | Premium bedding, down comforters, minibar, in-room safe

Premier Twin Beds Room

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 525 reviews
$105 nightly
The price is $114
Jul 5 - Jul 6
Total with taxes and fees
Sofitel Hangzhou Westlake

About the neighborhood

Hangzhou

Centrally located in Hangzhou, Wyndham Grand Plaza Royale Hangzhou is within a 15-minute walk of West Lake and Broken Bridge. .This luxury hotel is 0.9 mi (1.4 km) from Wulin Square and 1.5 mi (2.3 km) from Hangzhou Tower Shopping Mall.

What's nearby

  • West Lake - 9 min walk - 0.5 miles
  • Wulin Night Market - 9 min walk - 0.5 miles
  • Hangzhou Tower Shopping Mall - 13 min walk - 0.7 miles
  • Wulin Square - 13 min walk - 0.7 miles
  • Hangzhou China Silk Town - 3 min drive - 1.3 miles

Getting around

  • Fengqi Road Station - 6 min walk
  • Hangzhou Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪KFC (肯德基) - ‬4 min walk
  • ‪Wade's Bar & Grill - ‬5 min walk
  • ‪台海岸（武林店） - ‬3 min walk
  • ‪翠园 Jade Garden - ‬13 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has 7556 square feet (702 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Grand Plaza Royale Hangzhou has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,556 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 308.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Rollaway bed fee: CNY 308.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 18 to December 31
Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Wyndham Grand Plaza Royale Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 374 reviews
Rating 8 - Good. 106 out of 374 reviews
Rating 6 - Okay. 23 out of 374 reviews
Rating 4 - Poor. 10 out of 374 reviews
Rating 2 - Terrible. 4 out of 374 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yunrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Nice room, friendly staff. Big breakfast buffet with lots of diverse options. Seems like this hotel is a top choice among international guests.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

TAI FUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, easy access to west lake and shops n restaurants
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, clean room, great service and staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Xiuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great service. Location is awesome where close West Lake and Wulin Night Market, within 10 minutes to metro station.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Beautiful scenery and lake side gardens
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lushan

Liked: Cleanliness, staff & service, amenities
The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, property conditions & facilities
Slightly overpriced hotel close to both subway and the West Lake.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Zhen Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a minute walk to West Lake
Verified

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Chong Wei

Liked: Cleanliness, amenities, property conditions & facilities
Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Job

Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The westlake view of the nine floor room was amazing.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with reasonable sized room

What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to China

Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convenient and valued option

The hotel is located at the side of West Lake (perhaps some rooms have Lakeview). Next to the hotel is the Wulin Night Market, also many restaurants nearby. The room is very spacious and clean. Just the facilities looked a bit aged. There was a damp smell at the lobby of room floor but not inside the room. Overall, my stay was comfortable.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Wai Kit

Liked: Cleanliness, staff & service
Hotel condition is a bit old
Stayed 3 nights in Apr 2024
Verified

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, except for strong smoke smell when it’s a smoke free room. Saw a man in hallway smoking and talking to the room cleaner. I guess it’s allowed?
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Zhuoqin

Liked: Property conditions & facilities, room comfort

Not a 5 star hotel

The hotel can only be rated as 3 star for overall services
Stayed 4 nights in May 2024
Verified

8/10 Good

Mong Lee

Disliked: Property conditions & facilities

A conveniently located hotel with large rooms

I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Mary

Liked: Amenities
Once the staff figured out I was not happy with the desk staff, the other staff, manager and concierge got better at taking care of problems. This is not really a good hotel for a travel or who speaks little Chinese or no Chinese.
Stayed 7 nights in Mar 2024