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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Premium Room, 1 King Bed, Lake View
516 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Room, 2 Twin Beds
516 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Lake View
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Twin Beds, Lake View
505 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Guest room, 2 Twin/Single Bed(s), Garden view
517 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Guest room, 1 King, Garden view
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Concierge level, Suite, 1 King, Garden view
807 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Concierge level, Guest room, 1 King, Lake view
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, 1 King Bed
1012 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Concierge level, Suite, 1 King, Lake view
807 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Hangzhou hotel in Chun'an with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

With a stay at Sheraton Qiandao Lake Resort in Hangzhou (Chun'an), you'll be within a 5-minute drive of Qiandaohu National Forestry Park and Xiyuan Wharf. This 5-star hotel is 1.6 mi (2.5 km) from Wangutang Park and 1.8 mi (2.8 km) from Shijatang Park.

Make yourself at home in one of the 249 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a water park (surcharge), and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy regional cuisine at Fishing, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 1,694 square feet (157 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Sheraton Qiandao Lake Resort features a full-service spa, a water park (surcharge), and 2 indoor swimming pools. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 1,694 square feet (157 square meters) include conference space. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available on request) and a theme park shuttle. Complimentary self parking is available on site.

Sheraton Qiandao Lake Resort is a smoke-free property.

  • Barbecue grill(s)
  • Express check-in
  • Bar/lounge
  • Number of indoor pools - 2
  • Theme park shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Water park access (surcharge)
  • Poolside bar
  • Business center
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Health club
  • Limo or Town Car service available
  • Outdoor pool
  • Children's club (free)
  • Wired Internet access - surcharge
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 157
  • Area shuttle (surcharge)
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 3
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1,694
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 249
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Languages Spoken

  • English
  • Chinese

Parking

Free self parking

Room Amenities

Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Free newspaper
  • Air conditioning
  • Wardrobe or closet
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Closed captioned TV
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Portable bathtub seat
  • In-room safe
  • Number of bathrooms - 1
  • Lowered electrical outlets in bathroom
  • Free cribs/infant beds
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Free WiFi
  • Grab bar - in bathtub
  • Wired Internet access (surcharge)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Separate bathtub and shower
  • Balcony
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge.

Fishing - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

Feast - This buffet restaurant serves breakfast, lunch, and dinner.

Yue - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a water park (surcharge), a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 铂SPA. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 158 per person (approximately)
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Qiandao
  • Sheraton Qiandao Lake
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Hangzhou
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort Hotel
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Lake Resort Hotel Hangzhou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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