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Sheraton Qiandao Lake Resort

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Photo gallery for Sheraton Qiandao Lake Resort

An aerial view of a resort with multiple swimming pools surrounded by lush greenery, a water park, and a dock with boats.
A spacious lobby with large windows offering a view of the sea, a chandelier, and a staircase leading to an upper level.
A hotel room with a large window, a bed, a desk, a TV, and a view of the sea.
A balcony with a curved glass railing, two wicker chairs, and a view of a lake with a distant island and mountains.
A spacious lounge area with large windows, comfortable seating, and a view of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $104
$98 nightly
$104 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700
  • Place, Wangutang Park
    ‪3 min drive‬
  • Place, Qiandaohu National Forestry Park
    ‪4 min drive‬
  • Place, Xin'an Dam
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a TV, a balcony with a view of buildings, and a desk.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

A hotel room with two beds, a TV, a desk, and a view of high-rise buildings.

Room, 2 Twin Beds, Garden View

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, down comforters, desk, cribs (free)

Room, 2 Twin Beds, Lake View

  • Lake view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Lake View

A hotel room with a large bed, a dining area, and a view of the sea.

Premium Room, 1 King Bed, Lake View

  • Lake view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Lake View

Premium bedding, down comforters, desk, cribs (free)

Premium Room, 2 Twin Beds, Lake View

  • Lake view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, desk, cribs (free)

Club Room, 1 King Bed, Lake View

  • Lake view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Garden View

A hotel room with a large window, a bed, a TV, and a small table.

Club Suite, 1 Bedroom, Garden View

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large window offering a view of the sea, a sofa, a dining table, and a flat-screen TV mounted on the wall.

Club Suite, 1 King Bed

  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Lake View

A hotel room with a large bed, a TV mounted on the wall, and a view of the sea through the window.

Deluxe Suite, 1 King Bed, Lake View

  • Lake view
  • 1012 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, desk, cribs (free)

Room, 1 King Bed, Lake View

  • Lake view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Pool
Hilton Hangzhou Qiandao Lake Resort
Hangzhou
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 80 reviews
$87 nightly
The price is $93
Sep 1 - Sep 2
Total with taxes and fees
Hilton Hangzhou Qiandao Lake Resort

About the neighborhood

Hangzhou

With a stay at Sheraton Qiandao Lake Resort in Hangzhou, you'll be on the waterfront, just steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf. .This family-friendly hotel is 1.5 mi (2.4 km) from Qiandaohu National Forestry Park and 1.6 mi (2.5 km) from Wangutang Park.

What's nearby

  • Wangutang Park - 3 min drive - 1.7 miles
  • Qiandaohu National Forestry Park - 4 min drive - 1.8 miles
  • Jiangnan Park - 48 min drive - 32.7 miles
  • Xin'an Dam - 53 min drive - 35.5 miles
  • Meicheng Ancient Town - 59 min drive - 43.1 miles

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 136 min drive

Restaurants

  • ‪千岛湖外高桥大酒店 - ‬3 min drive
  • ‪杭州千岛湖名湖大酒店 - ‬3 min drive

About this property

Sheraton Qiandao Lake Resort

Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

A 24-hour health club and a water park (surcharge) are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 249 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including a water park (surcharge), a 24-hour health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Regional cuisine at Fishing, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Hangzhou? This hotel has facilities measuring 8073 square feet (750 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Lobby Lounge - Onsite café.
Feast - This buffet restaurant serves breakfast, lunch, and dinner.
Yue - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Club Lounge
  • Feast
  • Fishing
  • Lobby Lounge
  • Yue

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycles
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Water park

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,073 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Sheraton Qiandao Lake Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Dingyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Although this resort is old, it is well maintained and the facilities are clean. I hope the hardware such as the light switch can be upgraded. The service is very warm and thoughtful. I will come again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏝️ Impressive Trip in the summer holiday 2025

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake
Outside at the 1st floor
Backyard
Overviewing the hotel
Sunrise at the balcony
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Hengnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
还行
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

shu yi

Liked: Cleanliness, property conditions & facilities, room comfort

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

David Ki Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
Stayed 1 night in Nov 2021
Verified review

8/10 Good

sihjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

zuyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭出游

非常不错，湖景美丽
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

huiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很不错，服务好，还免费升级高楼层。早餐很棒
Stayed 2 nights in May 2020
Verified review

8/10 Good

Michael Ka Chung

Liked: Cleanliness, staff & service, room comfort

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Matus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

房間很大舒適安靜
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

TSUI HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, 除了西餐廳選擇太少
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。
Verified review

10/10 Excellent

CHIA-CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的環境

位置不錯，湖景房面對一片開闊的湖水感覺很棒。
Verified review

10/10 Excellent

Xujin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！
Verified review

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is ok, just the check in process a bit slow
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great place to visit

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Stayed 2 nights in Mar 2018