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Get an overview of this hotel
Family-friendly Hangzhou hotel in Chun'an with restaurant

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Smoke-free property

Located in Hangzhou (Chun'an), Novotel Qiandao Lake is within a 15-minute walk of Qiandao Lake and Qiandaohu National Forestry Park. This 4-star hotel is 0.7 mi (1.2 km) from Wangutang Park and 1.6 mi (2.5 km) from Shijatang Park.

Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a satisfying meal at Food Exchange serving guests of Novotel Qiandao Lake. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hangzhou? This hotel has facilities measuring 6652 square feet (618 square meters), including conference space. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Novotel Qiandao Lake provides a fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. Event facilities measuring 6652 square feet (618 square meters) include conference space. This Art Deco hotel also offers gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on request. A total renovation of this property was completed in November 2019.

Novotel Qiandao Lake is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Conference space size (meters) - 618
  • Number of meeting rooms - 2
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 6652
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Total number of rooms - 1
  • Garage
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Off-street parking

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese

Parking

Parking (limited spaces)

Room Amenities

Air-conditioned accommodations at Novotel Qiandao Lake offer safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Shampoo
  • Toilet paper
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Food Exchange - This restaurant specializes in international cuisine.

Lobby Lounge - Onsite lobby lounge. Open daily.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Noise-free rooms not guaranteed

UnionPay

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Shuttle transfer per adult: CNY 300 (one-way)
  • Shuttle transfer per child: CNY 100 (one-way), (up to 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 118 for adults and CNY 59 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Qiandao Lake Hotel
  • Novotel Qiandao Lake Hangzhou
  • Novotel Qiandao Lake Hotel Hangzhou
  • Novotel Qiandao Lake (Opening November 2019)
  • Novotel Qiandao Lake (Opening March 2020) Hotel

We should mention

Pool access available from 8:30 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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