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Novotel Hangzhou Xintiandi

Property class: 4

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Photo gallery for Novotel Hangzhou Xintiandi

A modern hotel lobby with a central food display, seating area, and a decorative ceiling.
Property video
A modern hotel room with a large bed, a desk, a TV, and a blue rug.
A modern hotel entrance with a prominent 'NOVOTEL' sign, large glass doors, and a well-lit facade.
A modern living room with a fireplace, sofas, and a dining area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $61
$57 nightly
$61 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
666 Dongxin Road, Gongshu District, Xiyue, Life Plaza, Hangzhou, Zhejiang, 310000
  • Place, Wulin Square
    ‪11 min drive‬
  • Place, Westlake Culture Plaza
    ‪11 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪11 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A modern hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 Double Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa, and a small table.

Deluxe Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a bed, sofa, armchair, and a coffee table.

Deluxe Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a TV mounted on the wall, a seating area with a coffee table, and large windows with curtains.

Executive Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Superior Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with two beds, a sofa, a small table, and a TV.

Superior Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Hangzhou

With a stay at Novotel Hangzhou Xintiandi in Hangzhou (Gongshu), you'll be within a 10-minute drive of West Lake and Hangzhou Peace International Convention and Exhibition Center. .This hotel is 4 mi (6.4 km) from Westlake Culture Plaza and 4 mi (6.5 km) from Zhejiang Museum of Natural History.

What's nearby

  • Wulin Square - 11 min drive - 4.3 miles
  • Westlake Culture Plaza - 11 min drive - 3.9 miles
  • Hangzhou Tower Shopping Mall - 11 min drive - 4.7 miles
  • Hangzhou China Silk Town - 13 min drive - 4.4 miles
  • West Lake - 14 min drive - 5.6 miles

Getting around

  • Xintiandi Street Station - 14 min walk
  • Yuhang Railway Station - 16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪星巴克 - ‬3 min drive
  • ‪星巴克(新天地中心店) - ‬17 min walk
  • ‪张公馆｜石桥店 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬3 min drive
  • ‪串来了东北烧烤 - ‬18 min walk

About this property

Novotel Hangzhou Xintiandi

Novotel Hangzhou Xintiandi offers 147 air-conditioned accommodations with free minibar items and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Beds feature down comforters. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Novotel Hangzhou Xintiandi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally sourced food prioritized
  • Renovated entire property - June 2025
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day
Cribs (infant beds) are not available

Property payment types

  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (roundtrip), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Novotel Hangzhou Xintiandi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Room is spa
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy due to un-regulated noise
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
샤워실에서 냄새 조금 남. 직원들 매우 친절
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 2 nights in Jan 2026