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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 2 Twin Beds
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Twin Beds
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Executive Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Executive Room, 2 Twin Beds
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel connected to a shopping center in Hangzhou with restaurant

Popular property highlights

Restaurant
Business center
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Mercure Hangzhou West Lake, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Broken Bridge. This hotel is 1 mi (1.5 km) from Wushan Night Market and 1.3 mi (2.1 km) from Hangzhou China Silk Town.

Stay in one of 292 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

Enjoy a meal at the restaurant or snacks in the hotel's 2 coffee shops/cafés. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hangzhou West Lake is a smoke-free property.

  • Safe-deposit box at front desk
  • Terrace
  • Bar/lounge
  • Luggage storage
  • Coffee/tea in common areas
  • Elevator
  • Breakfast available (surcharge)
  • Fitness facilities
  • Concierge services
  • 24-hour front desk
  • Business center
  • Laundry facilities
  • Parking (limited spaces)
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Total number of rooms - 292
  • Number of floors - 17
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Number of coffee shops/cafes - 2
  • Smoke-free property

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English

Parking

Self parking (surcharge)

Room Amenities

Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Free WiFi
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Towels provided
  • Desk
  • Linens provided
  • Private bathroom
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • LCD TV
  • Hair dryer
  • Slippers
  • In-room safe
  • Shower only
  • Free cribs/infant beds
  • Cable TV service

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Mercure Hangzhou West Lake has a restaurant on site.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Guests under 14 years old are not allowed in the health club or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

UnionPay

Staffed front desk

No rollaway/extra beds available

Parking height restrictions apply

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 69 and CNY 69 per person (approximately)
  • Self parking fee: CNY 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Hangzhou West Lake Hotel
  • Mercure Hangzhou West Hotel
  • Mercure Hangzhou West Hangzhou
  • Mercure Hangzhou West Lake Hotel
  • Mercure Hangzhou West Lake Hangzhou
  • Mercure Hangzhou West Lake Hotel Hangzhou

We should mention

Parking height restrictions apply.

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