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 Hangzhou •1 Room
 Hangzhou • 1 Room
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Kempinski Hotel Hangzhou

5.0 out of 5.0
No.66, Lishui Road, Hangzhou, Zhejiang 1-844-700-1007
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Parking
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Business
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Room type Options Nightly price Book
Photo of room
Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)
506 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
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Suite, 1 King Bed, City View (Junior Suite)
570 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Room, 1 King Bed, Multiple View (Executive King Room)
517 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Suite, 1 King Bed, Multiple View (Superior Suite)
958 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)
721 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)
506 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Executive Suite, 1 King Bed, Multiple View (Executive Suite)
1055 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, 2 Twin Beds, River View (Grand Canal View Twin Room)
506 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, City View (Deluxe King Room)
517 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, 1 King Bed, River View (Grand Canal View King Room)
517 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Wulin Square and Hangzhou Tower Shopping Mall. This luxury hotel is 4.1 mi (6.6 km) from Broken Bridge and 4.2 mi (6.7 km) from West Lake.

Make yourself at home in one of the 326 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Morph Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hangzhou? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

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Kempinski Hotel Hangzhou

No.66, Lishui Road, Hangzhou, Zhejiang 310015

Renovations & Closures

The following facilities or services will be unavailable from May 20 2024 to May 31 2024 (dates subject to change):

  • One of the swimming pools

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kempinski Hotel Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. Complimentary self parking is available on site.

Kempinski Hotel Hangzhou is a smoke-free property.

  • Number of indoor pools - 1
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2000
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 21528
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 326
  • Wedding services
  • Garden

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Window screens
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Child-size slippers

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Morph Rooftop Bar - This rooftop bar overlooks the garden.

Zi Chen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Freida - This restaurant specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.

Berthold Delikatessen - This delicatessen serves light fare only. Open daily.

Kitchen at K - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 164 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kempinski Hangzhou
  • Hotel Kempinski Hotel Hangzhou Hangzhou
  • Hangzhou Kempinski Hotel Hangzhou Hotel
  • Hotel Kempinski Hotel Hangzhou
  • Kempinski Hotel Hangzhou Hangzhou
  • Kempinski Hotel
  • Kempinski
  • Kempinski Hotel Hangzhou Hotel
  • Kempinski Hotel Hangzhou Hangzhou
  • Kempinski Hotel Hangzhou Hotel Hangzhou

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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