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Room type Options Nightly price Book
Presidential Quadruple Room, 2 Bedrooms
1453 square feet
2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Exclusive Suite, Lake View
1410 square feet
2 Large Twin Beds and 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Suite, Lake View
1410 square feet
2 Large Twin Beds and 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Twin Room, Lake View
495 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, Lake View
958 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Hangzhou hotel in Chun'an with 2 restaurants

Popular property highlights

Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk
Multilingual staff

With a stay at Hotel Karen in Hangzhou (Chun'an), you'll be within a 15-minute drive of Qiandao Lake and Xiyuan Wharf. This 5-star hotel is 6.2 mi (9.9 km) from Qiandao Lake Forest Oxygen Bar and 7.3 mi (11.7 km) from Shijatang Park.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite with Chinese cuisine at 千岛湖餐厅, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a marina, Hotel Karen features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

4 meeting rooms are available. This luxury hotel also offers a children's pool, a library, and a terrace.

Hotel Karen has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Marina on site
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Free WiFi
  • Pool sun loungers
  • Swimming pool
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Dock
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 98
  • Wedding services
  • Lifeguard on site
  • Garden
  • Multilingual staff
  • Telescope

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese

Parking

Parking (limited spaces)

Room Amenities

Hotel Karen offers 98 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • Balcony or patio
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Child-size slippers
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Wardrobe or closet

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

千岛湖餐厅 - This poolside restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

咖啡亭 - This bar overlooks the garden.

Nearby Things to Do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

UnionPay

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 3000.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 160 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Karen Hangzhou
  • Karen Hangzhou
  • Hotel Karen Hotel
  • Hotel Karen Hangzhou
  • Hotel Karen Hotel Hangzhou

We should mention

The seasonal pool will be open from June to September.

Pool access available from 8:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.