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Holiday Inn Hangzhou West Lake By Ihg

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn Hangzhou West Lake By Ihg

A multi-story hotel with a prominent arched entrance and illuminated windows.
A modern lobby with green and black elevators, a round table with a potted plant, and a reception desk.
A modern lobby with a central seating area, a bar, and a large window offering a view of the outdoors.
A modern lobby with a central seating area, a coffee station, and green doors leading to elevators.
A modern hotel room with a large flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is $59
$55 nightly
$59 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Qinghefang Old Street
    ‪2 min drive‬
  • Place, Museum of Traditional Chinese Medicine
    ‪2 min drive‬
  • Place, Hu Xueyan Former Residence
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

A modern bedroom with a large bed, a sofa, a desk, and a wall art piece.

Standard Room, Japanese Futon, City View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Futon
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Premium Room, 1 King Bed, City View

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A hotel room with a large bed, a flat-screen TV, a desk with a red coffee machine, a sofa, and a city view through the window.

Premium Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a wooden cabinet, a round table, a television, and a glass shower enclosure.

Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible

A hotel room with a large bed, a flat-screen TV, a minibar, and a bathroom with a shower and toilet.

Room, 2 Twin Beds, Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a TV, a desk with a red appliance, and a window with a city view.

Standard Room

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed (Kids Theme)

A hotel room with a bed, a tent, a television, and a desk.

Family Room, 1 King Bed with Sofa bed (Kids Theme)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Lobby
Hyatt Place Hangzhou International Airport
Xiaoshan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 112 reviews
$64 nightly
The price is $69
Sep 1 - Sep 2
Total with taxes and fees
Hyatt Place Hangzhou International Airport

About the neighborhood

Hangzhou

In the heart of Hangzhou, Holiday Inn Hangzhou West Lake By Ihg is within a 5-minute drive of Wushan Night Market and West Lake. .This hotel is 2.8 mi (4.4 km) from Hangzhou China Silk Town and 2.8 mi (4.5 km) from Wulin Square.

What's nearby

  • Qinghefang Old Street - 2 min drive - 1.4 miles
  • Museum of Traditional Chinese Medicine - 2 min drive - 1.4 miles
  • Hu Xueyan Former Residence - 2 min drive - 1.6 miles
  • Zhu Bingren Bronze Art Museum - 2 min drive - 1.6 miles
  • Wulin Square - 6 min drive - 3.3 miles

Getting around

  • Moyetang Station - 1 min walk
  • Hangzhou Station - 2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Bellevue Cafe Hyatt - ‬5 min drive
  • ‪新开元大酒店 - ‬3 min drive
  • ‪Starbucks Hefang Street Concept Store - ‬2 min drive
  • ‪Chimney烟囱 - ‬4 min drive
  • 圣都公寓

About this property

Holiday Inn Hangzhou West Lake By Ihg

Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 191 air-conditioned rooms featuring free minibar items and espresso makers. Your bed comes with down comforters and premium bedding. 60-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
At Holiday Inn Hangzhou West Lake By Ihg, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Hangzhou? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Hangzhou West Lake By Ihg has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 1 mile
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center (1,076 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay movies
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 68 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MING SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Soon Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Room was clean and well kept. However, the practice of switching off the aircon ( from 230am to 9am) was not acceptable at the time at end of April where the room temperature for sun-facing room to increase to 27 degree at 640 am causing profound discomfort. Had been awoken at such timing due to the heat. The hotel did nothing despite the feedback.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Arnaud

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

tie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

HWA RANG

Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Christian

Stayed 3 nights in Nov 2025