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Crowne Plaza Hangzhou Riverside by IHG

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Exterior
Pool
Exterior
Suite, 1 Bedroom, River View (Dining) | Desk, laptop workspace, free WiFi, bed sheets
Premium Room, 1 King Bed, River View | Desk, laptop workspace, free WiFi, bed sheets
Luxury
4.5 star property
9.6

Exceptional

Riverside sanctuary in Hangzhou

Proactive staff ensure a warm welcome with pre-arrival communication. Three distinct restaurants offer varied dining experiences, plus 24-hour room service. The fitness center helps maintain routines while the concierge personalizes experiences of nearby West Lake and Wushan Night Market.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $131
$124 nightly
$131 total
Total with taxes and fees
Jun 1 - Jun 2

Explore the area

View in a map
No. 888 Ke Ji Guan Street, Binjiang District, Hangzhou, Zhejiang, 310051
  • Place, Hangzhou Olympic Sports Center
    ‪3 min drive‬
  • Place, West Lake
    ‪8 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪10 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Desk, laptop workspace, free WiFi, bed sheets

Premium Room, 1 King Bed, River View

  • River view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Twin Beds, River View

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Qianjiang CBD View)

Standard Room, Multiple Beds (Qianjiang CBD View) | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, Multiple Beds (Qianjiang CBD View)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, Multiple Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Qianjiang CBD View)

Standard Room, 1 King Bed (Qianjiang CBD View) | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed (Qianjiang CBD View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 Bedroom, River View

  • River view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room (Upgraded)

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Dining)

Suite, 1 Bedroom, River View (Dining) | Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 Bedroom, River View (Dining)

  • River view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, River View

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Club Lounge Access, River View

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access, River View

Standard Room, 1 King Bed, Club Lounge Access, River View | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Club Lounge Access, River View

  • River view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Hangzhou (Binjiang), Crowne Plaza Hangzhou Riverside by IHG is within a 10-minute drive of Wushan Night Market and Wulin Square. .This luxury hotel is 5.4 mi (8.7 km) from West Lake and 6.1 mi (9.9 km) from Hangzhou China Silk Town.

What's nearby

  • Hangzhou Olympic Sports Center - 3 min drive - 1.3 miles
  • West Lake - 8 min drive - 4.9 miles
  • Wulin Square - 10 min drive - 6.6 miles
  • Hangzhou Tower Shopping Mall - 10 min drive - 6.9 miles
  • Xixi National Wetland Park - 17 min drive - 11.2 miles

Getting around

  • Hangzhou Railway Station (HZD) - 10 min drive
  • Jiangling Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪星巴克 - ‬19 min walk
  • ‪老娘舅 - ‬6 min walk
  • ‪余暨小厨 - ‬15 min walk
  • ‪金榜龙虾 - ‬6 min walk

About this property

Crowne Plaza Hangzhou Riverside by IHG

Crowne Plaza Hangzhou Riverside by IHG offers 307 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 307 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including concierge services and a banquet hall.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Crowne Plaza Hangzhou Riverside by IHG has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 120 per person
  • 3 restaurants

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room

More

  • 21 floors
  • Banquet hall
  • Built in 2023
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hangzhou Binjiang an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hotel
Crowne Plaza Hangzhou Riverside an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hangzhou
Crowne Plaza Hangzhou Riverside by IHG Hotel Hangzhou

Crowne Plaza Hangzhou Riverside by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN

Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Hanliang

Stayed 4 nights in May 2025

10/10 Excellent

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024

8/10 Good

tiffany

Stayed 3 nights in Apr 2024

6/10 Okay

Wai Yee Winnie

Traveled with group
Liked: Cleanliness, amenities
The lady helping us during CHECK IN not very professional. The central controlled temperature in room 24.5 way too warm, cannot sleep well the first night.
Stayed 1 night in Jan 2026

10/10 Excellent

Yayun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常愉悦的一次家庭旅游

非常愉悦的一次家庭旅游，到达前提前沟通入住时间做迎接准备，到达后的全程服务贴心，酒店硬件设施很新和位置便利
Stayed 1 night in May 2025

10/10 Excellent

KEIZO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024