ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Daily buffet breakfast (GBP 12.00 per person)
Exterior
Exterior
Meeting facility
Standard Room with 1 Double Bed - Harbour view | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
$56
$46 nightly
$56 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(168 reviews)
  • 145 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(78 reviews)
  • 145 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(16 reviews)
  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Southampton

With a stay at ibis Southampton Centre in Southampton (Southampton City Centre), you'll be a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.3 mi (0.5 km) from Grosvenor Casino.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • SeaCity Museum - 10 min walk - 0.6 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Bill's - ‬15 min walk

About this property

ibis Southampton Centre

Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1156 reviews
Rating 8 - Good. 342 out of 1156 reviews
Rating 6 - Okay. 214 out of 1156 reviews
Rating 4 - Poor. 84 out of 1156 reviews
Rating 2 - Terrible. 62 out of 1156 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Meridy A

Liked: Cleanliness
Disliked: Property conditions & facilities
The Staff very courteous Bed was hard and pillows lumpy tea and milk mean. The room and bathroom spotless Good but very basic. Had to go next door to the Nova for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Thulani

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

neil

Liked: Staff & service
Friendly staff but very tired rooms in despearate need of renovation. Decent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Hotel lobby was very hot.
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff very friendly and the breakfast was good with great variety on offer.
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Liked: Cleanliness
Very basic room. Absolutely ok for a night or two. Nice late check out was handy.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Perfunctory. The bed was a flat thing to sleep on. The gap where the curtains didn't quite cover the windows didn't enhance the sleep experience. The shower was an old affair with a mechanism that only held the head in place after much faffing about. Overall an average stay in an average hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Kira

Stayed 1 night in Nov 2025

8/10 Good

Penelope, Newport

Traveled with partner
Lovely staff on reception. Good location. Room a bit dated and could do with refurbishing, but a comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kraig

Business traveler
Liked: Amenities, property conditions & facilities
Staff were wonderful. Hotel very clean and comfortable. The building is a little bit tired and could probably do with an update soon. But I had a very happy stay. The surrounding area is rather dull with lots of big shop outlets if that’s your thing?
Stayed 4 nights in Nov 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent. 5-10 minutes walk from the train station. About 15 minute walk into the town centre. We found it v walkable for sightseeing. However I didn't notice any buses. Reception staff v pleasant. Hotel does not supply hand towels - you get 1 bath towel each. It's a good option.
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.
Stayed 1 night in Nov 2025

8/10 Good

Valerie

Traveled with partner
Liked: Amenities, property conditions & facilities
Reception staff and area, is excellent. Stayed at this hotel on a number of occasions as it is good value for money. The bedrooms haven’t changed in years, and are starting to look a little shabby.
Stayed 4 nights in Nov 2025

2/10 Terrible

Katie

Disliked: Cleanliness, room comfort
It was a night from hell. The fire alarm went off on three separate occasions in the middle of the night and meant that some people couldnt get back to their rooms because the lifts stopped working. We even debated leaving in the middle of the night and driving home.
Stayed 1 night in Nov 2025

2/10 Terrible

john

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not for a disabled person no heating in the bathroom dirty tv not working no tea or coffee very disappointed
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Amenities
Very nice room , Warm and comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Oluwakemi

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box
View from my room at night
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Reception staff, very pleasant and welcoming. Helpful with car parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Yes very helpful staff and our room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and location. Walkable to city center
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 2 nights in Nov 2025