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TORTUE HAMBURG

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Photo gallery for TORTUE HAMBURG

Terrace/patio
Lobby
Restaurant
5 bars/lounges, rooftop bar
Shower, free toiletries, hair dryer, bathrobes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $278
$260 nightly
$278 total
Total with taxes and fees
Jul 19 - Jul 20

Explore the area

View in a map
Stadthausbrücke 10, Hamburg, 20355
  • Place, Jungfernstieg
    ‪5 min walk‬
  • Place, Hamburg City Hall
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Double Room Petite

Double Room Petite | Premium bedding, down comforters, free minibar, in-room safe

Double Room Petite

9.2 out of 10
Wonderful
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Classique

Double Room Classique | Premium bedding, down comforters, free minibar, in-room safe

Double Room Classique

9.8 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Grande

Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe

Double Room Grande

9.8 out of 10
Exceptional
(16 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Petite Suite

Petite Suite | Premium bedding, down comforters, free minibar, in-room safe

Petite Suite

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment

Apartment | Premium bedding, down comforters, free minibar, in-room safe

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Interior
Fraser Suites Hamburg
Hamburg City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,000 reviews
$172 nightly
The price is $184
Jul 12 - Jul 13
Total with taxes and fees
Fraser Suites Hamburg

About the neighborhood

Hamburg

With a stay at TORTUE HAMBURG, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg Messe and Congress and Miniatur Wunderland. .This boutique hotel is 1.3 mi (2 km) from Reeperbahn and 5.5 mi (8.8 km) from Volksparkstadion.

What's nearby

  • Neuer Wall - 1 min walk - 0.1 miles
  • Jungfernstieg - 5 min walk - 0.3 miles
  • Hamburg City Hall - 6 min walk - 0.4 miles
  • St. Michaelis Church - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 13 min walk - 0.7 miles

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Kimchi Guys - ‬1 min walk
  • ‪Edmondo - ‬6 min walk
  • ‪Bar Bleu Tortue - ‬1 min walk
  • ‪Restaurant Rialto - ‬3 min walk

About this property

TORTUE HAMBURG

TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 128 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy French cuisine at brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.
Chez l'ami - This fine-dining restaurant specializes in French cuisine. Open select days.
Bar noir - Onsite bar. Open daily.
Jardin TORTUE - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 59 for adults and EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 492 out of 606 reviews
Rating 8 - Good. 87 out of 606 reviews
Rating 6 - Okay. 14 out of 606 reviews
Rating 4 - Poor. 4 out of 606 reviews
Rating 2 - Terrible. 9 out of 606 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

or

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, amenities
Top
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roger Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tortue is a fabulous hotel with top end bars and restaurants within.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel, perfect location. Breakfast super great !!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Laurits

Z
Stayed 1 night in Jan 2026
Verified

8/10 Good

James Richards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again - excellent stay. Best hotel in Hamburg.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.
Verified

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around - happy to come back to Tortue in Hamburg
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a wonderful hotel with the best staf

Everyone in the staff was always super kind and very serviceminded.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the center of Hamburg

Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Warm and cosy place ! Amazing staff!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Stig Birk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my business purpose. I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at torture Hamburg. Would thoroughly recommend.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Patrick Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2025