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The Cloud One Hamburg-Kontorhaus

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Photo gallery for The Cloud One Hamburg-Kontorhaus

A modern lounge area with leather sofas, a blue armchair, and a patterned rug.
A modern hotel room with a large bed, a desk, and a chair.
A modern lounge area with seating arrangements and a large, colorful mural depicting a city skyline.
A modern bar area with a counter, pendant lighting, and a mural with text.
A cozy bar area with a television displaying a fire, plush chairs, and a wooden table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping
The current price is $143
$134 nightly
$143 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Willy-Brandt-StraĂźe 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, Balcony (SPECIAL CLOUD)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, 1 Queen Bed (THE CLOUD)

8.4 out of 10
Very good
(17 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(50 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

A hotel room with a bed, a chair, a small table, and a window with curtains.

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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  • Free WiFi
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The price is $160
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg (Hamburg City Center), The Cloud One Hamburg-Kontorhaus is within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. .This hotel is 1 mi (1.6 km) from Elbe Philharmonic Hall and 1.2 mi (2 km) from Reeperbahn.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Jungfernstieg - 8 min walk - 0.5 miles
  • Miniatur Wunderland - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 17 min walk - 0.9 miles

Getting around

  • MeĂźberg Station - 1 min walk
  • Hamburg Central Station - 11 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Wasserschloss Speicherstadt - ‬7 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk

About this property

The Cloud One Hamburg-Kontorhaus

The Cloud One Hamburg-Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 457 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Grab a bite from the snack bar/deli serving guests of The Cloud One Hamburg-Kontorhaus. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

The Cloud One Hamburg-Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 470 reviews
Rating 8 - Good. 134 out of 470 reviews
Rating 6 - Okay. 39 out of 470 reviews
Rating 4 - Poor. 11 out of 470 reviews
Rating 2 - Terrible. 9 out of 470 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and convenient location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff was outstanding!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great location. Super friendly staff and room was perfect for our winter weekend break!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would choose again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and inviting lobby and lounge area. Super friendly and accommodating staff. Right next to the subway and near lots of shops, restaurants, and attractions
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay Room a bit small but everything in a very good shape Great breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
đź‘Ť
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall day was very pleasant however, the hotel doesn’t have typical air conditioning, which makes the room warm depending on where you’re at in the building. The staff was exceptionally helpful, friendly, and willing to do what they can to have a pleasant day.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel bar is very nice.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, good area, nice rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel, clean and feels like brand new
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, but only complaint was no coffee / tea maker in room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room was clean staff was great 10/10
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool bar | Very firm beds | I missed better pillows | nice staff | great location | U-bahn just outside the main entrance
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff, room very clean
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, a bit small for 2 guests but efficient. Friendly staff, modern environment. Great location in the center, easy access to tourist attractions and shopping area. Outside the hotel a metro station.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2025