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The Cloud One Hamburg-Kontorhaus

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Photo gallery for The Cloud One Hamburg-Kontorhaus

A modern lounge area with seating arrangements and a large, colorful mural depicting a city skyline.
A modern lounge area with leather sofas, a blue armchair, and a patterned rug.
A cozy bar area with a television displaying a fire, plush chairs, and a wooden table.
A modern bar area with a counter, pendant lighting, and a mural with text.
A modern hotel room with a large bed, a desk, and a chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
The current price is $141
$132 nightly
$141 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, Balcony (SPECIAL CLOUD)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (THE CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, 1 Queen Bed (THE CLOUD)

8.2 out of 10
Very good
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (THE CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(49 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (SPECIAL CLOUD)

A hotel room with a striped wall, a bed, a chair, two lamps, and a view of a building through a window.

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

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Novotel Hamburg Central Station
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  • Air conditioning
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4.5 out of 5, Wonderful, 354 reviews
$119 nightly
The price is $127
Sep 27 - Sep 28
Total with taxes and fees
Novotel Hamburg Central Station

About the neighborhood

Hamburg

With a stay at The Cloud One Hamburg-Kontorhaus in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. .This hotel is 1.2 mi (2 km) from Reeperbahn and 1.5 mi (2.4 km) from St. Pauli Piers.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Inner Alster Lake - 7 min walk - 0.4 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Jungfernstieg - 8 min walk - 0.5 miles
  • Miniatur Wunderland - 12 min walk - 0.7 miles

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg Central Station - 11 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪Estancia Steaks - ‬4 min walk
  • ‪Laufauf - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk

About this property

The Cloud One Hamburg-Kontorhaus

The Cloud One Hamburg-Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 457 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Grab a bite from the snack bar/deli serving guests of The Cloud One Hamburg-Kontorhaus. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

The Cloud One Hamburg-Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 266 out of 445 reviews
Rating 8 - Good. 123 out of 445 reviews
Rating 6 - Okay. 37 out of 445 reviews
Rating 4 - Poor. 11 out of 445 reviews
Rating 2 - Terrible. 8 out of 445 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and convenient location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff was outstanding!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Macarena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and inviting lobby and lounge area. Super friendly and accommodating staff. Right next to the subway and near lots of shops, restaurants, and attractions
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great location. Super friendly staff and room was perfect for our winter weekend break!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay Room a bit small but everything in a very good shape Great breakfast
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Hotel bar is very nice.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Casper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool bar | Very firm beds | I missed better pillows | nice staff | great location | U-bahn just outside the main entrance
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Burçak Zeynep

Liked: Cleanliness, staff & service, amenities
room was clean staff was great 10/10
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Janus

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Excellent hotel, clean and feels like brand new
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, good area, nice rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025
Verified review

8/10 Good

jacques

Liked: Cleanliness, staff & service, amenities
Friendly staff, room very clean
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Vassilis

Liked: Cleanliness, staff & service, amenities
Clean, a bit small for 2 guests but efficient. Friendly staff, modern environment. Great location in the center, easy access to tourist attractions and shopping area. Outside the hotel a metro station.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Stephen

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Aster Michael

Disliked: Staff & service, amenities
Rooms are small but expensive. No iron and ironing board in each room and just very basic but very expensive. Just OK but I was not impressed, reception and welcoming area looks nice but that’s about it!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no noise and wonderfully central location. We had a great stay with several good nights’ sleep and made use of both bars as well as the breakfast buffet. Next time, we will probably choose the nearby bakery, as the buffet is a bit pricey for what you get and compared to other hotels. There is a really lovely Asian restaurant right across from the hotel that is definitely worth a visit. It’s called ‘Today’ and can be highly recommended. All in all, a good experience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Yama

Liked: Cleanliness, staff & service, amenities
Top!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024