Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Standard Room, 1 King Bed
Room with view
1 Twin Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Room, 1 Queen Bed
Room with view
1 Twin Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Riverfront Hamburg hotel in Hamburg-Mitte with 24-hour front desk

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Motel One Hamburg - Alster in Hamburg (Hamburg-Mitte), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.1 mi (3.4 km) from Elbe Philharmonic Hall and 2.9 mi (4.7 km) from Reeperbahn.

Stay in one of 460 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.

Grab a bite from the snack bar/deli serving guests of Motel One Hamburg - Alster. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Motel One Hamburg - Alster

Steindamm 102, Hamburg, HH 20099

Hotel Amenities

Hotel Amenities

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Hamburg hotel also offers a terrace, multilingual staff, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Motel One Hamburg - Alster is a smoke-free property.

  • Terrace
  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • Number of bars/lounges - 1
  • Snack bar/deli
  • 24-hour front desk
  • Covered parking
  • Parking (limited spaces)
  • Year Built - 2010
  • Total number of rooms - 460
  • Number of floors - 19
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Motel One Hamburg - Alster offers 460 accommodations with hair dryers and blackout drapes/curtains. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15.00 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

One child stays free

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Debit cards

Online penalty collection

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 for adults and EUR 16.90 for children
  • Covered self parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Motel One Hamburg-Alster
  • Motel One Hotel Hamburg-Alster
  • Motel 1 Hamburg Alster
  • Motel One Hamburg Alster Hotel Hamburg
  • Motel One Hamburg-Alster Hotel
  • Motel One Hamburg Alster
  • Motel One Hamburg Alster
  • One Hamburg Alster Hamburg
  • Motel One Hamburg - Alster Hotel
  • Motel One Hamburg - Alster Hamburg
  • Motel One Hamburg - Alster Hotel Hamburg

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?