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Mercure Hotel Hamburg Am Volkspark

Property class: 4

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Photo gallery for Mercure Hotel Hamburg Am Volkspark

A bridge over a river with buildings on either side.
Exterior
A hotel room with a bed, desk, chair, lamps, and a cityscape painting on the wall.
A buffet area with various food containers, a welcome sign, and a view of the outdoors.
A hotel lobby with a reception desk, seating area, and a large window.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is $85
$73 nightly
$85 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Albert Einstein Ring 2, Hamburg, 22761
  • Place, Trabrennbahn Hamburg Bahrenfeld
    ‪1 min walk‬
  • Place, Volksparkstadion
    ‪19 min walk‬
  • Place, Barclays Arena
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a pink sofa, a TV, and a patterned carpet.

Junior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

A hotel room with a bed, bedside tables, a desk, a chair, a shelf with items, and a patterned carpet.

Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Twin Room, 2 Twin Beds, Courtyard View (Quietly Located)

Room

Comfort Twin Room, 2 Twin Beds, Courtyard View (Quietly Located)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamburg

With a stay at Mercure Hotel Hamburg Am Volkspark in Hamburg (Altona), you'll be within a 5-minute drive of Volksparkstadion and Barclays Arena. .This hotel is 3.5 mi (5.7 km) from Reeperbahn and 3.6 mi (5.8 km) from Hagenbeck Zoo.

What's nearby

  • Trabrennbahn Hamburg Bahrenfeld - 1 min walk - 0.1 miles
  • Altonaer Volkspark - 4 min walk - 0.3 miles
  • Volksparkstadion - 19 min walk - 1.0 mile
  • Elbe Shopping Mall - 6 min drive - 1.5 miles
  • Barclays Arena - 8 min drive - 1.7 miles

Getting around

  • Othmarschen S-Bahn - 3 min drive
  • Schützenstraße (Mitte) Hamburg Station - 4 min drive
  • Hamburg Finkenwerder Airport (XFW) - 43 min drive

Restaurants

  • ‪VIP Lounge - ‬4 min drive
  • ‪Country Kitchen - ‬4 min drive
  • ‪Platinum Restaurant - ‬5 min drive
  • ‪Holstenbäckerei - ‬2 min walk
  • ‪Block House - ‬3 min drive

About this property

Mercure Hotel Hamburg Am Volkspark

Mercure Hotel Hamburg Am Volkspark offers 140 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks, and phones. Housekeeping is provided once per stay.

Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking.
At Mercure Hotel Hamburg Am Volkspark, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Mercure Hotel Hamburg Am Volkspark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Elevator
  • Null
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Mercure Hotel Hamburg Am Volkspark Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 36 reviews
Rating 8 - Good. 19 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean but ‘restaurant’ really not worth the time and money.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne jederzeit wieder, viele kostenlose Parkplätze vor dem Hotel, wirklich tolles Frühstück und die Zimmer für drei Personen sind wirklich groß. Gerne jederzeit wieder.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ich finde das Hotel von der Preis Leistung sehr gut
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God morgenmad og centralt
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist empfehlenswert
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotellets beliggenhed var fint i udkanten af Hamburg. Personalet var venligt og hjælpsomt, dog blev vi henvist til parkering i et p-hus mod betaling. Det viste sig, at vi kunne parkere gratis på gaden. Værelset var rent men møbler var ældre og af billig kvalitet. Sengen fremstod slidt på kanterne. Badekarret burde skiftes til en bruseniche, som er mere sikker og brugervenlig.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Mitarbeiterin war sehr kurz angebunden beim CheckIn. Badewanne im Zimmer: Badewannenfüllung dauerte über 30 Min, da Wasserdruck zu schwach. Dann lieber keine Badewanne in den Zimmern.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Das Hotel ist renovierungsbedürftig - man fühlt sich direkt um 30 Jahre in die Vergangenheit zurückversetzt
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig god beliggenhed, nem og hurtig indtjekning og fine værelser
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rent och välstädat, hjälpsam personal och god frukost.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 4 nights in Dec 2025