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ibis Hamburg City

3.0 star property

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Photo gallery for ibis Hamburg City

Front of property
Exterior
Bar (on property)
Bar (on property)
Miscellaneous

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $92
$86 nightly
$92 total
Total with taxes and fees
Jul 12 - Jul 13

Explore the area

View in a map
Amsinckstr. 3, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪7 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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The price is $102
Jul 5 - Jul 6
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg (Hamburg-Mitte), ibis Hamburg City is within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. .This hotel is 0.9 mi (1.4 km) from Hamburg City Hall and 1.3 mi (2 km) from Elbe Philharmonic Hall.

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 13 min walk - 0.7 miles
  • Hamburg City Hall - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 20 min walk - 1.1 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.3 miles

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪dean&david - ‬8 min walk
  • ‪Tunnel Döner Station 1 - ‬7 min walk
  • ‪Vincent Vegan - ‬8 min walk
  • ‪The Garden's Table - ‬3 min walk

About this property

ibis Hamburg City

Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with desk chairs and dining tables. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and bike storage.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

ibis Hamburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 510 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Good position, clean room friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mrs. Xenia M.

Liked: Cleanliness, staff & service, amenities
Clean rooms, silent - great stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lewis Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Adriaan

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Jan

Disliked: Property conditions & facilities
Be warned: This is one of those hotels, that have a glass door between bathroom and room (Albeit frosted). In addition the door can not be closed withouth making a rather loud noise, as you have to semi-slam it to close. This is not great as you will wake others sleeping when having to use the bathroom during the night.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Graham

Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025
Verified

6/10 Okay

B

Liked: Staff & service
Disliked: Amenities
The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Morten Uldall

Liked: Cleanliness, staff & service, property conditions & facilities

ok, but noisy.

Nice hotel, but very noisy from the outside. And the beds are not comfortable, very hard and only one duvet.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Silvia

Great location, but it can be better

I will say that it was a great location, but the people don’t take care of the noisy street next to it when the people are drinking, on the lobby the people were packed watching football without living a chance of passing to the elevators or to sit comfortable either
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
The customer service was poor from the receptionist who greeted me at time of check in. Other staff were great. The room on arrival was dirty with towels on the floor and the bed was not made.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Stayed 3 nights in Jun 2025