See all properties

ibis Hamburg Alster Centrum

3.5 star property

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

A reception desk with a modern design, a seating area with red chairs, and a wall with a coffee cup and steam design.
Land view from property
Exterior
Lobby sitting area
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is $98
$92 nightly
$98 total
Total with taxes and fees
Jul 19 - Jul 20

Explore the area

View in a map
Holzdamm 4-12 & 16, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪4 min walk‬
  • Place, Hamburg City Hall
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(50 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

7.8 out of 10
Good
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Terrace/patio
JUFA Hotel Hamburg HafenCity
Hamburg-Mitte
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 854 reviews
$139 nightly
The price is $148
Jul 19 - Jul 20
Total with taxes and fees
JUFA Hotel Hamburg HafenCity

About the neighborhood

Hamburg

Ibis Hamburg Alster Centrum is centrally located in Hamburg, a 2-minute walk from Alster Lakes and 14 minutes by foot from Hamburg City Hall. .This hotel is 1.6 mi (2.6 km) from Miniatur Wunderland and 1.9 mi (3 km) from Hamburg Cruise Center.

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • Inner Alster Lake - 4 min walk - 0.3 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Jungfernstieg - 10 min walk - 0.6 miles
  • Hamburg City Hall - 12 min walk - 0.7 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪St. Georg Steakhouse - ‬4 min walk
  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪Max & Consorten - ‬4 min walk

About this property

ibis Hamburg Alster Centrum

Ibis Hamburg Alster Centrum offers 165 accommodations with hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 165 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and bike parking.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 264 out of 930 reviews
Rating 8 - Good. 446 out of 930 reviews
Rating 6 - Okay. 164 out of 930 reviews
Rating 4 - Poor. 40 out of 930 reviews
Rating 2 - Terrible. 16 out of 930 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Minna

Disliked: Staff & service, property conditions & facilities
The location very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024
Verified

8/10 Good

Paul Daryll Matibag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay. The staff was very friendly, and check-in was quick and easy. The room was clean overall, though perhaps a little more attention should be given to the carpet. The beds were comfortable. The hotel is less than a five-minute walk from the main train station, and there are lots of restaurants and cafés nearby. I got a good deal when I booked the room. Therefore, it was great value for money.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly morning staff, close to central station, food and shopping!
Stayed 6 nights in Nov 2022
Verified

8/10 Good

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, clean rooms and central
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Sally Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Jonna

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I nice, basic, hotel very close to the city centre.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to main railway station
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but mattress not so good, very thin and uncomfortable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rasoa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location easy to use and relaxed
Stayed 1 night in Nov 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good staff. Needs update
Stayed 1 night in Aug 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ibis centrum alster

3 night stay excellent position and location very quiet road close to the lake one way and 5 minutes from the train station the other way Staff were friendly and helpful rooms clean typical ibis layout if you have a late flight there are lockers available at 2 euros for your bags
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in central Hamburg!

Good value for money. Good service, nice room, very central if you want to experience the central part of Hamburg.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

SANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Reasonably priced. Good breakfast. Great staff!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast !!!! Recommended!!!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Stayed 3 nights in Jan 2024