See all properties

Hotel Residence am Hauptbahnhof

Choose dates to view prices

Photo gallery for Hotel Residence am Hauptbahnhof

Staircase
Food court
Property entrance
Interior entrance
Free toiletries, hair dryer, towels, soap

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is $72
$68 nightly
$72 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Steindamm 24-26, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪9 min walk‬
  • Place, Jungfernstieg
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, rollaway beds

Single Room

  • City view
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, rollaway beds

Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, rollaway beds

Triple Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds

Quadruple Room

  • City view
  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Double room in quiet location

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a red chair, a painting on the wall, and a window with curtains.

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, bedside tables, lamps, and a painting on the wall.

Double Room

  • Sleeps 2
  • Free WiFi

Similar properties

Meeting facility
Novotel Hamburg City Alster
Hamburg-Nord
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,003 reviews
$95 nightly
The price is $102
Jul 5 - Jul 6
Total with taxes and fees
Novotel Hamburg City Alster

About the neighborhood

Hamburg

With a stay at Hotel Residence am Hauptbahnhof in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg Messe and Congress and Miniatur Wunderland. .This hotel is 2.6 mi (4.2 km) from Reeperbahn and 6.3 mi (10.1 km) from Volksparkstadion.

What's nearby

  • Hamburger Kunsthalle - 9 min walk - 0.5 miles
  • Moenckebergstrasse - 9 min walk - 0.5 miles
  • Inner Alster Lake - 13 min walk - 0.7 miles
  • Jungfernstieg - 18 min walk - 1.0 mile
  • Hamburg City Hall - 19 min walk - 1.1 miles

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪As Urfa - ‬1 min walk
  • ‪Köz Ocakbaşı - ‬2 min walk
  • ‪Batman Restaurant - ‬2 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof offers 30 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 311 miles (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 20 per night (1640420 ft away)
  • In-room safe fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.6
Rating 10 - Excellent. 101 out of 929 reviews
Rating 8 - Good. 324 out of 929 reviews
Rating 6 - Okay. 309 out of 929 reviews
Rating 4 - Poor. 130 out of 929 reviews
Rating 2 - Terrible. 65 out of 929 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location when arriving by train easy access to metro.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Klaus

Disliked: Property conditions & facilities
Very run down but nice staff
Stayed 1 night in May 2025
Verified

4/10 Poor

knut arve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Low standard hotel under renovation
Stayed 1 night in May 2025
Verified

8/10 Good

Erving

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient, friendly and spoke English.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024
Verified

8/10 Good

Mr C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break in Hamburg
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ole Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Hong

Liked: Cleanliness, amenities
Pure budget stay with 24hrs front desk. Pretty good.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central. I would stay here again.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Azrrik

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Tristanio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Alpertunga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel i have ever been
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the station.

Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Svein Erik

Liked: Room comfort
Bratte trapper uten heis. Ellers helt greit hotel
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like the original establishment has been expanded, which was done very nicely. I like the 24h reception that makes you feel safe despite the unsafe feeling that I had walking in the street itself. Very conveniently located near the Hamburg Central station.
Verified

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but the hotel is very old, unkempt, no elevator on the ground floor. The area did not seem safe, extremely loud at all times of the day.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Peter

Disliked: Property conditions & facilities
The breakfast was vey poor
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Wahid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Peter

Disliked: Cleanliness, room comfort

Poor breakfast

The breakfast is poor
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Mike

Liked: Cleanliness
Disliked: Staff & service
Room was only accessible by climbing over 40 steps, even though hotel is listed as having an elevator.
Stayed 1 night in May 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station). Positive: nice staff and close to the central station.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Helena

Liked: Property conditions & facilities, room comfort
Nice room. Very basic. Rough area by night.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Waltraud

War OK
Stayed 1 night in Dec 2024