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Louis C. Jacob, Hamburg, Autograph Collection

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2 restaurants; lunch, dinner, and brunch served
Sauna
Property amenity
Sauna
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is $214
$200 nightly
$214 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Elbchaussee 401-403, Hamburg, HH, 22609
  • Place, Derby Park
    ‪18 min walk‬
  • Place, Jenischpark
    ‪19 min walk‬
  • Place, Loki Schmidt Garden
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, River View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Garden View (Balcony)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, City View

Suite, 1 Double Bed, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 Double Bed, City View

Studio, 1 Double Bed, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, River View

Suite, 1 Double Bed, River View | Living room | Flat-screen TV, offices

Suite, 1 Double Bed, River View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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4.7 out of 5, Exceptional, 1,014 reviews
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The price is $255
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Hamburg

With a stay at Louis C. Jacob, Hamburg, Autograph Collection in Hamburg (Altona), you'll be within a 15-minute drive of Miniatur Wunderland and Volksparkstadion. .This family-friendly hotel is 5 mi (8.1 km) from St. Pauli Piers and 5.4 mi (8.7 km) from Reeperbahn.

What's nearby

  • Derby Park - 18 min walk - 1.0 mile
  • Jenischpark - 19 min walk - 1.0 mile
  • Loki Schmidt Garden - 19 min walk - 1.1 miles
  • Ernst Barlach Haus - 10 min drive - 1.5 miles
  • Miniatur Wunderland - 29 min drive - 7.7 miles

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Carroux Kaffeerösterei GmbH - ‬5 min drive
  • ‪Marche in Haus 61 - ‬22 min drive
  • ‪Rio Grande Blankenese Restaurant - ‬3 min drive
  • ‪Kleine Rast - ‬6 min walk
  • ‪Dill Sin Döns - ‬3 min walk

About this property

Louis C. Jacob, Hamburg, Autograph Collection

Louis C. Jacob, Hamburg, Autograph Collection offers 84 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacob Wellness. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 84 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Jacobs Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 6 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night; includes in/out privileges)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • Art supplies
  • Changing table
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night (in/out privileges)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Louis C. Jacob, Hamburg, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 307 out of 420 reviews
Rating 8 - Good. 62 out of 420 reviews
Rating 6 - Okay. 38 out of 420 reviews
Rating 4 - Poor. 8 out of 420 reviews
Rating 2 - Terrible. 5 out of 420 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kamila

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, amenities
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
vwery good Location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room / pet friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024
Verified

6/10 Okay

Dennis

Liked: Cleanliness, amenities
The room was very clean and in good condition. But it was too cool. Asked for the heating to be turned up - twice, but nothing happened. The bar staff was very just cleaning and dusting so they totally forgot the guests. Once you order a drink and you finally get they never come back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Stayed 1 night in Sep 2023
Verified

6/10 Okay

René

Liked: Cleanliness
Disliked: Property conditions & facilities
Old Hotel it’s not a five star hotel don’t I don’t come again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Hans Thyge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage

Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought. Will come back
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Lesther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Bertil

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Loan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In connection with our autumn holiday, we decided to spend an extra night away from the center of Hamburg to enjoy some peace and quiet. Hotel Louis C. Jacob seemed to have a similar standard to hotels we like, such as Fraser Suites Hamburg, Steigenberger Hamburg, Marriott Hamburg, Privathotel lindtner hamburg, SIDE Hotel, etc. It is a dog-friendly hotel, so it came as a disappointment when we were first shown to a table in the restaurant for dinner, only to be asked to leave two minutes later because dogs are not allowed in the restaurant. We always travel with our little 5 kg Bichon Frise, who always sits quietly in a bag at restaurants. Since Hotel Louis C. Jacob is advertised as dog-friendly, we were shocked by such a negative and disappointing experience. Our room (No. 55) was very close to the road, and we could hear all the traffic noise, which made it impossible to sleep. At 7:30 in the morning, construction and road work began. We hadn’t slept at all during the night and couldn’t get any rest in the morning either. It was a poor decision to choose this hotel. It was the most disappointing experience we’ve ever had in Hamburg. We will check out as soon as possible to find a breakfast place that is nice and friendly for both pets and humans in Hamburg.
Stayed 1 night in Oct 2024