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Hotel Helgoland

Property class: 3.5

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Photo gallery for Hotel Helgoland

A lobby with a reception desk, a seating area with a brown leather sofa, a coffee table, and a vase with flowers. There is a display of postcards and a small shelf with decorative items.
A hotel room with a bed, a chair, a desk with a lamp, a window with curtains, and a view of trees.
A bar area with a variety of liquor bottles, a white beer tap, and a chalkboard with a drawing.
A wicker chair with a cushion, a small table with a patterned tablecloth, and a vase of flowers.
A hotel room with two tables, chairs, a lamp, and a bookshelf.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry
The current price is $171
$147 nightly
$171 total
Total with taxes and fees
Aug 26 - Aug 27

Explore the area

View in a map
Kieler Strasse 173-177, Hamburg, HH, 22525
  • Place, Holsten Brewery
    ‪5 min drive‬
  • Place, Theatre Neue Flora
    ‪6 min drive‬
  • Place, Hagenbeck Zoo
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Single Room

A hotel room with a desk, chair, two beds, a window with a view, and a radiator.

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, two wicker chairs, a small table, a desk with a lamp, and a television.

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a television, a wicker chair, a small table with a vase of flowers, a sofa, and a lamp.

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Familienzimmer

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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  • Restaurant
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4.1 out of 5, Very Good, 173 reviews
$71 nightly
The price is $76
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Hamburg

With a stay at Hotel Helgoland in Hamburg (Eimsbuettel), you'll be a 4-minute drive from Hagenbeck Zoo and 6 minutes from Volksparkstadion. .This hotel is 2.6 mi (4.2 km) from Trabrennbahn Hamburg Bahrenfeld and 2.9 mi (4.6 km) from St. Michaelis Church.

What's nearby

  • Holsten Brewery - 5 min drive - 1.2 miles
  • Theatre Neue Flora - 6 min drive - 1.4 miles
  • Wohlers Park - 7 min drive - 1.6 miles
  • Delphi Show Palast - 7 min drive - 1.6 miles
  • Hagenbeck Zoo - 8 min drive - 1.8 miles

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Vineyard Hamburg GmbH - ‬15 min walk
  • ‪Galopper - ‬12 min walk
  • ‪Copacabana Coffee - ‬17 min walk
  • ‪Anici Vietnamese Eatery - ‬16 min walk

About this property

Hotel Helgoland

Hotel Helgoland offers 110 accommodations with hair dryers and fans. These individually decorated accommodations have separate sitting areas. Select Comfort beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 110 guestrooms featuring LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 148 reviews
Rating 8 - Good. 75 out of 148 reviews
Rating 6 - Okay. 40 out of 148 reviews
Rating 4 - Poor. 10 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo

Kätevä
Stayed 1 night in May 2024
Verified review

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top, schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Ole Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Judu

Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen. Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses. Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value and price are in line. I would go again.

Good place. Value and Price are synced.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

EDDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities

Etwas altbacken, aber insgesamt ok

Etwas altbacken, aber insgesamt ok
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Rummet borde renoveras

Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Peter Dam

Godt hotel

Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

thor-erik

Bra Hotell

Helt ok rom i forhold til prisen. Fin beliggenhet
Stayed 1 night in Aug 2018