ARCOTEL Onyx Hamburg

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Photo gallery for ARCOTEL Onyx Hamburg

A tall building with the sign "ARCOTEL" and "ANA" on its facade.
A hotel lobby with a marble floor, a reception desk, and a seating area with tables and chairs.
A hotel room with a sofa, two yellow armchairs, a small table, a lamp, and a large window with a view of greenery.
A modern restaurant interior with high ceilings, large windows, and a clean, minimalist design.
A modern hotel room with a curved ceiling, a large bed, a sofa, a coffee table, a bench, and a TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $134
$125 nightly
$134 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
Reeperbahn 1a, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪1 min walk‬
  • Place, St. Pauli Piers
    ‪6 min walk‬
  • Place, Millerntor Stadium
    ‪6 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

Comfort Room

  • Sleeps 3
  • Free WiFi

Superior Room

  • Sleeps 3
  • Free WiFi

Comfort Room

8.8 out of 10
Excellent
(66 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room

8.4 out of 10
Very good
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite

  • Sleeps 3
  • Free WiFi

Similar properties

About the neighborhood

Hamburg

With a stay at ARCOTEL Onyx Hamburg, you'll be centrally located in Hamburg, steps from Reeperbahn and 9 minutes by foot from St. Pauli Piers. .This luxury hotel is 1.4 mi (2.3 km) from Miniatur Wunderland and 1.2 mi (1.9 km) from Elbe Philharmonic Hall.

What's nearby

  • Reeperbahn - 1 min walk - 0.0 miles
  • Operettenhaus - 1 min walk - 0.0 miles
  • St. Pauli Piers - 6 min walk - 0.3 miles
  • Millerntor Stadium - 6 min walk - 0.3 miles
  • Hamburger Dom - 12 min walk - 0.7 miles

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Finkenwerder Airport (XFW) - 42 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Zwick II - ‬1 min walk
  • ‪Hesburger - ‬2 min walk
  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Domschänke - ‬4 min walk

About this property

ARCOTEL Onyx Hamburg

ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 215 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, good sized room, reception area/bar very nicely laid out, very good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel! I would highlight the location near a fun area (St Pauli), the big rooms, and very nice staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

POL

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in great location
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities
I had no breakfast and I didn't try the bar although it seems nice. The location is great and standard of the hotel for this price is good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great area!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Really good hotel in very central location and with amazing breakfast. Soundproof rooms is a big advantage with the lively location.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
Okay hotel, great location, good rooms
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Loai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful — a true architectural masterpiece. From the reception area to the bedroom, everything is designed with great taste and attention to detail. It is definitely worth the price. In addition, the location is perfect, with everything you need nearby and easily accessible. You can reach anything within minutes. I will definitely book here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel great location.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and nice Hotel staff, reception housekeeping bar all excellent and Even though I’m not a Reeperbahn fan it’s a safe place to stay a few nights and also well maintained
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and personal, can fell the stars well deserved
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and they helped to find my missing headphones
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Great hotel with excellent breakfast. Good location.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Jacob

Liked: Cleanliness, property conditions & facilities
Breakfast very simple. Only a few bread orange just by color not taste. Steamy bathroom as there's is no ventilation in bath only inn the small closet where the toilet is.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Chervin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Great place!!!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish, surprisingly quiet for the area.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Nils

Liked: Cleanliness
Bra
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Kevin James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
Stayed 4 nights in Sep 2025