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Crowne Plaza - ANA Hamamatsu by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza - ANA Hamamatsu by IHG

A modern hotel room with a sofa, chairs, a dining table, and a view of the city.
A swimming pool with lanes, a sun deck with lounge chairs, and a view of buildings.
Bar (on property)
A hotel lobby with a reception desk, glass doors, and a staircase.
A hotel room with two beds, a desk, a chair, and a large window with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $68
$62 nightly
$68 total
Nov 3 - Nov 4

Explore the area

View in a map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Act Tower
    ‪3 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪72 min drive‬

Room options

View all photos for Standard Room

A hotel room with a desk, two beds, a chair, a coffee maker, and a painting on the wall.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, a television, and a window with a city view.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a desk, a chair, a large window with a city view, and a flat-screen TV mounted on the wall.

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, chairs, a dining table, and a view of the city.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Suite, 3 Twin Beds (Japanese Western)

A bathroom with a sink, mirror, and shower.

Premium Suite, 3 Twin Beds (Japanese Western)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with a desk, two beds, a chair, a coffee maker, and a painting on the wall.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamamatsu

Crowne Plaza - ANA Hamamatsu by IHG is centrally located in Hamamatsu, a 4-minute walk from Act Tower and 6 minutes by foot from Hamamatsu Diorama Factory Museum. .This hotel is 0.2 mi (0.3 km) from Hamamatsu Museum of Musical Instruments and 0.5 mi (0.8 km) from Hamamatsu Science Museum.

What's nearby

  • Act City Hamamatsu - 1 min walk - 0.1 miles
  • Hamamatsu Observation Deck - 2 min walk - 0.1 miles
  • Act Tower - 3 min walk - 0.2 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles

Getting around

  • Hamamatsu Station - 6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪五味八珍 浜松駅ビルメイワン店 - ‬4 min walk
  • ‪ひまわり食堂 - ‬3 min walk
  • ‪フィガロ (Figaro) - ‬5 min walk
  • ‪中国料理桃花林 - ‬6 min walk
  • ‪珈琲館 - ‬5 min walk

About this property

Crowne Plaza - ANA Hamamatsu by IHG

Crowne Plaza - ANA Hamamatsu by IHG offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Crowne Plaza - ANA Hamamatsu by IHG has 3 restaurants serving breakfast, lunch, and dinner.
Four Seasons - This restaurant specializes in Japanese cuisine. Open daily.
Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade - This buffet restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply

Crowne Plaza - ANA Hamamatsu by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 364 reviews
Rating 8 - Good. 139 out of 364 reviews
Rating 6 - Okay. 78 out of 364 reviews
Rating 4 - Poor. 16 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very spacious rooms, and a delicious breakfast. I had a wonderful stay and would definitely recommend it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good days. The only thing I was disappointed about was that the hotel was undergoing renovations and some areas were closed.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

nathing particular
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
お世話になりました。チェックイン時にフロントから冷たいお茶をいただき非常に美味しかったです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く移動しやすく便利 朝ご飯がとても美味しかったです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
更衣室をお貸しいただき大変助かりました。 どうもありがとうございました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ユニットバスのカーテンが凄く臭かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からのアクセスも良く便利でした。
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
朝食なし
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
指輪など　小物入れを　置いて欲しい。 部屋は　そこそこ値段の割に広かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
出張でしたがスタッフの方とても丁寧でした
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
客室は綺麗。 近くの駐車場は、満車。離れた駐車場は、雨の中歩くには遠く狭かった
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
エアコンの温度調節ができず困ったこと以外に、特に不満はありません。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
2階のレストラン横の男トイレの個室の鍵が壊れていた
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

スタッ
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025