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Suiun

Property class: 4

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Photo gallery for Suiun

A traditional Japanese-style room with tatami mats, sliding doors, and a view of a garden.
A traditional Japanese garden with a wooden bench, stone pathway, and various trees.
A traditional Japanese interior with tatami flooring, wooden beams, and a central flower arrangement.
A hot tub with a view of a mountainous landscape through a window.
A multi-story building with a traditional Japanese entrance, stone pathway, and surrounding greenery.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $523
$473 nightly
$523 total
Oct 26 - Oct 27

Explore the area

View in a map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

A traditional Japanese-style living room with tatami flooring, a low table, a sofa, and a sliding door.

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

A traditional Japanese-style room with tatami mats, sliding doors, and a view of a garden.

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

A hotel room with two beds, a large artwork above the beds, and two wall-mounted lamps.

Japanese Western Style Twin Room, Private Open-Air Bath

9.6 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

A hotel room with two beds, wooden headboard, large windows, and a wall-mounted artwork.

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

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4.8 out of 5, Exceptional, 1,978 reviews
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About the neighborhood

Hakone

With a stay at Suiun in Hakone (Gora), you'll be steps from Hakone Gora Park and 14 minutes by foot from Hakone Open Air Museum. .This spa ryokan is 4.1 mi (6.5 km) from Hakone Hot Springs and 6.1 mi (9.8 km) from Lake Ashi.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakuundo Chaen - 2 min walk - 0.1 miles
  • Hakone Museum of Art - 3 min walk - 0.2 miles
  • Hakone Open Air Museum - 17 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪CAFE Ryusenkei - ‬13 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬18 min walk
  • ‪鮨・天麩羅 風月 - ‬5 min walk
  • ‪奈可むら - ‬11 min walk

About this property

Suiun

Suiun offers 4 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the ryokan include a sauna.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Make yourself at home in one of the 4 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers body treatments and facials.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 241 reviews
Rating 8 - Good. 25 out of 241 reviews
Rating 6 - Okay. 3 out of 241 reviews
Rating 4 - Poor. 1 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort hotel. Really nice staff, amazing food, great spa
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place to stay at, would highly recommend 10/10!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible stay - perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful onsen. Amazing dinner and amazing facilities. Staff was very attentive. Will be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible, checked every box. Wish we stayed two nights!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Would highly recommend, our room was absolutely beautiful and the private onsen was other worldly. Clean, provided everything you could ever need and more, and truly felt like a luxury experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent meals. Definitely worth it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel well located. Hotel makes you feel welcomed, onsen options (public, private, and in room were all excellent, the dinner and breakfast service was quite the experience. It was easy to communicate with hotel and they offered menus and explanations with English as an option. Pillow options was a special touch
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful immersive Japanese experience with own onsen. Japanese breakfast has a variety of items. Peaceful hotel close by to second funicular's station after Gora.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely experience from start to finish. Peaceful and relaxed, with wonderful service. The room was beautiful and breakfast was sensational.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast were wonderful and it was a very relaxing and calm experience
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Surprises at every turn. If I ever return to Japan I’m staying here and nowhere else. Awesome spot!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous! Yukatas to borrow were provided along with a basket of towels for the onsens. In the lounge area there were a decent selection of drinks and snacks, however the ice cream section was only open during open onsen hours. The food experience (dinner especially) was exceptional! Overall, very good stay. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable and calming room with traditional tatami flooring, spacious seating area, and large private hot spring wood soaking tub that can fit two people comfortably. We appreciated the thoughtful amenities like slippers, pajamas and housecoats in our room, as well as a convenient room with free cold beverages on each floor. The lower level spa lounge also included free beverages (draft beer and liquor bar, hot coffee, soft drinks, etc), snacks, and ice cream and both the public and reservable private baths were spacious, beautiful and calming. The staff was very thoughtful and helpful, and we really enjoyed our fresh, well-prepared varied and generous breakfasts and dinners (come with an appetite!) , the complimentary matcha demonstration and tasting. A wonderfuly relaxing, calming way to begin a vacation in Japan!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the open air onsen was divine!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay! Great hospitality/staff and the kaiseki dinner is just out of this world. We were hesitant at first because of the steep price but it is worth every penny. The room is very spacious with every amenity you can think of PLUS ensuite onsen. It is essentially a Japanese resort you can relax and truly enjoy the experience. Will definitely come back with family again!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes easy for parkikng
Stayed 1 night in Mar 2026