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Suiun

4.0 star property

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Photo gallery for Suiun

Hot springs
Garden
Premium bedding, in-room safe, desk, free WiFi
Lobby
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $440
$398 nightly
$440 total
Jun 16 - Jun 17

Explore the area

View in a map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

9.6 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,886 reviews
$400 nightly
The price is $442
Jul 16 - Jul 17
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

With a stay at Suiun in Hakone (Gora), you'll be steps from Hakone Gora Park and 14 minutes by foot from Hakone Open Air Museum. .This spa ryokan is 1.6 mi (2.6 km) from Hakone Kowakien Yunessun and 6.4 mi (10.4 km) from Lake Ashi.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Museum of Art - 3 min walk - 0.2 miles
  • Hakone Open Air Museum - 17 min walk - 0.9 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪鮨・天麩羅 風月 - ‬5 min walk
  • ‪奈可むら - ‬11 min walk
  • ‪Gora Brewery And Grill - ‬2 min walk
  • ‪CAFE Ryusenkei - ‬13 min walk

About this property

Suiun

Suiun offers 4 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the ryokan include a sauna.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Make yourself at home in one of the 4 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers body treatments and facials.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 190 out of 221 reviews
Rating 8 - Good. 24 out of 221 reviews
Rating 6 - Okay. 2 out of 221 reviews
Rating 4 - Poor. 1 out of 221 reviews
Rating 2 - Terrible. 4 out of 221 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lennox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible stay - perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast were wonderful and it was a very relaxing and calm experience
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities
Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Della

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the open air onsen was divine!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yanhui

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The staffs are extremely friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YIJING

Liked: Cleanliness, staff & service, amenities
Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on a gorgeous natural
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great japanese style hotel with friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful oasis of calm and grace! Our server Tetsu was a delight, and the in room Onsen bath was amazing!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, amenities
Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kai Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suiun was a beautiful place to stay in the serene Hakone. It was a perfect relaxing contrast to the busy city life. The hot spring tubs were zen and so enjoyable. Wearing a kimono around the property was a fun addition to the experience and the pjs were so comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff facilities and dinner and breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and private and public baths
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with public and private baths and the included meals were amazing.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Japan spirit
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jin U

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean property
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mutsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Nice and good service and good food
Stayed 1 night in Mar 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Lai Hung

Disliked: Staff & service, property conditions & facilities
The staff are not so helpful
Stayed 1 night in Jan 2026