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Hotel Heart Inn

Property class: 3

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Photo gallery for Hotel Heart Inn

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.
A multi-story hotel with a modern design, featuring a balcony on the upper floor and a ground-level entrance with a sign.
A conference room with tables and chairs, posters on the wall, and a television on a stand.
A reception desk with a clock, calendar, and informational posters.
A closet with a hanging rod labeled "SET" and a towel rack.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
13-7 Shinonomecho, Hakodate, 040-0036
  • Place, Hakodate City Hall
    ‪3 min walk‬
  • Place, Hakodate Morning Market
    ‪6 min walk‬
  • Place, Ekini Fish Market
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Twin Room, 2 Bedrooms

A hotel room with two beds, a desk, a chair, a lamp, and a wall with a branch design.

Twin Room, 2 Bedrooms

  • City view
  • 215 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Double Room

A hotel room with a bed, two chairs, a desk with a telephone, a small table, and a picture on the wall.

Double Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror, and a door leading to another room.

Economy Double Room

  • City view
  • 107 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Traditional Quadruple Room

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.

Traditional Quadruple Room

  • City view
  • 182 sq ft
  • Sleeps 4
  • 4 Twin Futons
  • Free wired internet

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a telephone, and a door.

Single Room

  • City view
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Hakodate

With a stay at Hotel Heart Inn, you'll be centrally located in Hakodate, within a 10-minute drive of Yunokawa Onsen and Hakodate City Hall. .This hotel is 0.4 mi (0.7 km) from Hakodate Morning Market and 0.4 mi (0.7 km) from Hakodate Miraikan.

What's nearby

  • Hakodate City Hall - 3 min walk - 0.2 miles
  • Hakodate Morning Market - 6 min walk - 0.4 miles
  • Ekini Fish Market - 8 min walk - 0.4 miles
  • Kanemori Red Brick Warehouse - 16 min walk - 0.9 miles
  • Hakodate Ropeway - 3 min drive - 1.1 miles

Getting around

  • Matsukazechō Station - 5 min walk
  • Hakodate Station - 7 min walk
  • Hakodate Airport (HKD) - 23 min drive

Restaurants

  • ‪珈琲焙煎工房函館美鈴大門店 - ‬4 min walk
  • ‪魚一心 - ‬3 min walk
  • ‪函館麺屋四代目 - ‬4 min walk
  • ‪遊魚舟 - ‬4 min walk
  • ‪いか清大門 - ‬4 min walk

About this property

Hotel Heart Inn

Hotel Heart Inn offers 29 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Hakodate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 29 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Continental breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee: JPY 1,080 for adults and JPY 1,080 for children

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1080 for adults and JPY 1080 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate

Hotel Heart Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 34 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Stayed 1 night in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location!

Close to train station in a quiet location. 5 mins to the morning market and number of eateries nearby. Comfortable room with views of mount Hakodate.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very nice area. Great place for relaxing.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice little hotel located in the middle of big hotels. The hotel is not too far from JR station and it is easily to walk from and to the JR station and morning market. Highly recommended!
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Japanese style room, clean n big enough for 3 ppl. Just a good place to sleep as no shops nearly by.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

No-fuss basic hotel in a central location.

No-fuss, basic hotel which met all our needs. Could be too small though if you have more than 2 standard luggage. As with most Japanese hotels, the room is clean and the staff were very friendly! They even gave us a free packet of bath salt which we really appreciated!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good place to crash, but lacks personality

Place is satisfactory. There are certainly more attractive places to stay but the place is certainly fine if you need a place to crash for the night. If I was staying two or more nights, I would look elsewhere.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and tidy. Good location but it was so hard in the winter under windy snow for who must drag the luggage on snow from station to the hotel. Anyway, you can reach by taxi. Staffs are friendly. Leaving luggages after check-out is allowed.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.

Far from tram station but it was ok
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay quite central although in the snow took nearer 20 mins to walk but still good. Non smoking Japanese style room with free tooth brushes razors etc but other rooms on same floor smoking so sleeping at night was hard because smoke smell very strong coming under door. Same with dining room which was a shame. Otherwise good and friendly place to stay.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

首次入住感受。

這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

CP值不太好

CP值不太好
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテルです。

立地もよく、快適に過ごせました〜〜
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもいい、快適に過ごせました・
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

函館駅近く清潔でした。 喫煙所もあるし、無料コーヒーうまかったです！ 風呂も意外と広く快適でした。
Stayed 1 night in Jul 2018