Shangri-La Haikou

In addition to a full-service spa, Grand Hotel Haikou (Managed by Accor) features hot springs and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 6611 meeting rooms, and limo/town car service. Event facilities measuring 26146 square feet (2429 square meters) include a conference center. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

Grand Hotel Haikou (Managed by Accor) is a smoke-free property.

• Express check-in
• Number of indoor pools - 1
• Number of outdoor pools - 1
• Water dispenser
• Number of spa tubs - 1
• Fitness facilities
• 24-hour front desk
• At least 80% of all lighting comes from LEDs
• Covered parking
• Business center
• Uncovered parking
• Porter/bellhop
• Express check-out
• Free self parking
• Dry cleaning/laundry service
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Limo or town car service available
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Swimming pool
• Biodegradable/compostable straws
• Reusable cups only
• Reusable tableware only
• Conference space size (meters) - 2429
• Number of meeting rooms - 6611
• Terrace
• Luggage storage
• ATM/banking
• Concierge services
• Conference center
• Snack bar/deli
• Outdoor tennis courts - 1
• Total number of rooms - 320
• Number of floors - 10
• Airport transportation (surcharge)
• Tennis on site
• Barbecue grill(s)
• Coffee/tea in common areas
• Number of bars/lounges - 1
• Number of poolside bars - 1
• Full-service spa
• Internet access in public areas - high speed
• Conference space
• Tours/ticket assistance
• Year Built - 2012
• Electric car charging station
• Steam room
• Free WiFi
• Pool sun loungers
• Sauna
• Free wired internet
• Smoke-free property
• Number of coffee shops/cafes - 1
• Children's club (free)
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Breakfast available (surcharge)
• Number of restaurants - 3
• 24-hour business center
• Conference space size (feet) - 26146
• Banquet hall
• Laundry facilities
• Garage
• Wedding services
• Garden
• Off-street parking
• Free newspapers in lobby

• Family property
• Number of indoor pools - 1
• Number of outdoor pools - 1
• Children's pool
• Free WiFi
• Soundproofed rooms
• Outdoor tennis courts - 1
• Children's club (free)
• Snack bar/deli
• Laundry facilities
• Playground on site

Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

• Air conditioning
• Television
• Cable/satellite TV service
• Alarm clock
• Minibar
• Coffee/tea maker
• Daily housekeeping
• Hypo-allergenic bedding available
• Phone
• Private bathroom
• Bathrobes
• Hair dryer
• Iron/ironing board
• In-room safe
• Room service (24 hours)
• Designer toiletries
• Desk
• Pay movies
• High-speed internet access
• Soundproofed rooms
• Turndown service
• Blackout drapes/curtains
• Slippers
• Separate bathtub and shower
• Satellite TV service
• Flat-panel TV
• Free WiFi
• Free wired internet
• Pillow menu
• TV size: 40
• Rainfall showerhead
• Furnished balcony
• Connecting/adjoining rooms available
• Towels provided
• Bedsheets provided
• Number of bathrooms - 1
• Housekeeping on request
• Eco-friendly cleaning products provided
• Eco-friendly toiletries
• LED light bulbs
• Restaurant dining guide
• Wardrobe or closet

Buffet breakfasts are available for a surcharge and are served each morning.

Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

24-hour room service is available.

Hot springs and an outdoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Playground on site
• Ecotours nearby
• Golfing nearby
• Bicycle rentals on site
• Hiking/biking trails nearby
• Hot springs on site
• Windsurfing nearby

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.

• Hydrotherapy treatments

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible public washroom
• Wheelchair accessible parking
• Wheelchairs available on site
• Braille or raised signage
• Stair-free path to entrance
• Wheelchair accessible (may have limitations)