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The Plaza Inn & Suites

Property class: 2.5

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Photo gallery for The Plaza Inn & Suites

An indoor swimming pool with a clear blue water, surrounded by a tiled floor and a glass ceiling.
A compact kitchen with wooden cabinets, a microwave, and a dishwasher.
A spacious indoor area with multiple dining tables and chairs, a balcony with railings, and a kitchen area in the background.
A spacious lobby with leather sofas, a chandelier, and a reception desk.
A modern building with a covered entrance, large windows, and a landscaped area with trees and shrubs.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $78
$70 nightly
$78 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪2 min drive‬
  • Place, Maryland Theater
    ‪5 min drive‬
  • Place, Hagerstown Premium Outlets
    ‪6 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

A hotel room with two beds, a television on a wooden dresser, and a desk with a chair.

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and two paintings on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, two bedside lamps, a nightstand with a lamp, a chair, a desk, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Similar properties

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
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The price is $85
Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Hagerstown

Located in Hagerstown, The Plaza Inn & Suites is within a 5-minute drive of Hagerstown Field House and Hagerstown Dog Park. .This hotel is 1.6 mi (2.6 km) from University System Of Maryland At Hagerstown and 1.7 mi (2.7 km) from Maryland Theater.

What's nearby

  • Hagerstown Field House - 2 min drive - 0.7 miles
  • Pennsylvania Dutch Market - 5 min drive - 3.7 miles
  • Maryland Theater - 5 min drive - 1.6 miles
  • Hagerstown Premium Outlets - 6 min drive - 4.4 miles
  • Hagerstown Speedway - 17 min drive - 10.7 miles

Getting around

  • Martinsburg Station - 28 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 18 min drive

Restaurants

  • ‪Sheetz - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Wendy's - ‬2 min walk
  • ‪Burger King - ‬3 min drive

About this property

The Plaza Inn & Suites

The Plaza Inn & Suites offers 145 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 145 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Planning an event in Hagerstown? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 185 out of 645 reviews
Rating 8 - Good. 83 out of 645 reviews
Rating 6 - Okay. 81 out of 645 reviews
Rating 4 - Poor. 98 out of 645 reviews
Rating 2 - Terrible. 198 out of 645 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people were great. The pool was a nice way to relax I ended up staying another night. It was worth it
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into the room and it smelled like cat and dog pee. The bathroom was gross, the pool looked like it hasn’t been cleaned.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Parking lot is hard to find even with Google maps. One of my two beds was broken. Towels were ether stained or dirty. Dirt in tub hair in tub. Property could be nice with better care
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down. There were stains on the bed linens. Little pieces of dirt on pillows. Bathroom was dirty. Very disappointing.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Polluted with bed bugs, filthy and stinky..staff was smart and said I didn't have a room there, wouldn't let me answer, threaten me with the police and then made me leave on the spot
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t book this place. There are cars in the parking lot on blocks with no tires. The lobby is half blocked off due to falling support beam. The room was clean but vey old. The mattress was discussing.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I checked out within two hours. Mold in my room. Bathroom was gross. Just all around a place i will never take my family. The gentleman working was nice an genuinely felt bad but there was no convincing me to keep my family there Have yet to hear back about getting money back
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff,view,clean hotel.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IN ORDER TO BE PART OF EXPEDIA THIS PLACE HAS to be much better. This place Is a haunted old hotel..I dont recommend this place
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Last minute room.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Switch room cause there was fungus growing in the cieling the was swithed to a room that smellded like mildew and no a.c.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.very peaceful place to stay.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One side of the wall, they had no electricity to it so we could not watch television and we ended up getting bedbugs
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went fine
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could leave 0 star. After arriving to the hotel & checking in, I went to my room only to find some type of rodent poop on the bed, burn holes from cigarettes in the blankets and AC that barely worked. I went to try and shower only to find that the water was brown and the toilet didn’t flush. Staff was not helpful with finding the elevator so I had to lug everything up the steps to my room.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel smelled of mildew
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awful other people yelling at all hours during the night. Bathroom was filthy and half the outlets didn't work in the room. Would not recommend.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty facility.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique and I liked nothing about the property. Pictures on the website are not accurate. There is a buzzer to get into the door. Police were unseen interviewing. Someone broke down cars in the parking lot homeless people in parking lot not a good area to be in, especially visiting from out of state I would never recommend this hotel to anyone.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024