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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

Property grounds
Reception
Property grounds
View from property
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
$73
$63 nightly
$73 total
Total with taxes and fees
Apr 14 - Apr 15

Explore the area

View in a map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪2 min drive‬
  • Place, Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

7.8 out of 10
Good
(25 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 1066 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

Three-Bedroom Family Room

  • Sleeps 6

Similar properties

Helicopter/plane tours
Haast River Motels & Holiday Park
  • Parking included
  • Free WiFi
  • Game room
  • Laundry
4.4 out of 5, Excellent, 711 reviews
$102 nightly
The price is $118
Mar 31 - Apr 1
Total with taxes and fees
Haast River Motels & Holiday Park

About the neighborhood

Haast

When you stay at Heartland Hotel Haast in Haast, you'll be near the beach, within a 5-minute drive of Haast Visitor Centre and Aotearoa Gemstones. .This family-friendly hotel is 2.5 mi (4 km) from Haast Beach and 3.6 mi (5.8 km) from Waita Beach.

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.3 miles
  • Aotearoa Gemstones - 2 min drive - 2.1 miles
  • Haast Beach - 13 min drive - 3.0 miles
  • Lake Paringa - 35 min drive - 34.8 miles
  • South Westland Salmon Farm - 42 min drive - 41.1 miles

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Grumpy Cow Cafe - ‬2 min drive

About this property

Heartland Hotel Haast

Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 52 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite to eat at Frontier Café & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 716 reviews
Rating 8 - Good. 296 out of 716 reviews
Rating 6 - Okay. 160 out of 716 reviews
Rating 4 - Poor. 48 out of 716 reviews
Rating 2 - Terrible. 18 out of 716 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Trying to still obtain a refund w no responses
Stayed 1 night in Dec 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Room and bed comfortable. Restaurant provided very good food and service. Good for a 1 night stop while travelling. Shower set up unusually high but great to have grab handles fitted for older folks.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Nov 2025

8/10 Good

Julia

Liked: Cleanliness
The room was clean, bed comfortable but it is the first time I have been in a hotel where there wasn't a fridge.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Due to lack of cell phone service it took me a minute to find the hotel. Convenient for doing Haast Pass. Staff and locals were friendly. I went to breakfast around 8am and most of the food was gone and was not refilled while I was in the dinning area for 30+ minutes. Also breakfast was not the most flavorful. Dinner was great.
Stayed 1 night in Nov 2025

4/10 Poor

John

The receptionist wasn’t very friendly and our
Stayed 1 night in Nov 2025

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and staff very helpful. The hotel feels a little dated. Access to the room in the rain was not very comfortable as walk from reception and parking is not covered
Stayed 1 night in Nov 2025

6/10 Okay

William

Liked: Staff & service
Lovely staff, cleanish, quiet location. Rooms in need of refreshment as well as shower rooms. Whole site feels in need of investment and refurbishing.
Stayed 1 night in Nov 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful. The room was not sound proof you could hear doors closing and people talkibg
Stayed 1 night in Nov 2025

8/10 Good

Kari

Traveled with partner
Liked: Cleanliness
The staff were very friendly and the room was comfortable. The rooms could use some updating. We paid for the breakfast buffet and that was a mistake. It was awful!
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Lovely and clean. Easy check in. Thank you!
Stayed 1 night in Nov 2025

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Photos misrepresented both the room and common areas. The bathroom was covered in hair and showed many signs that it was not properly cleaned. Do not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Nice clean hotel. Plenty of parking close to the rooms. The restaurant can get busy if there are tour groups, but the food was good and all the staff were really friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Danuta

Stayed 1 night in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Basic room Room was clean
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness
We were hoping for a fridge in our room, the staff were very accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

GERALD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome! Took Great care of us! Room was good and great Restaurant!
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and it was nice to park in front of our room and had a nice picnic table to sit at, the restaurant was nice and the food and staff were really good. It was only a 1 night stopover but we would definitely stay again.
Stayed 1 night in Nov 2025

8/10 Good

Michael, Napier

Liked: Cleanliness, amenities
Good staff.
Stayed 1 night in Nov 2025

6/10 Okay

Kelvin

Liked: Staff & service
Disliked: Amenities
Generally clean, ok for a stop and staff friendly. However, since recept seldom picks up the phone or return calls - i thought they may want to know the cistern was leaking leaving a smell of pee and there was no heating .
Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff really helpful and great rooms
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very basic hotel, stayed here as a stopover and would suggest bypassing Haast altogether as very little here.
Stayed 1 night in Nov 2025

8/10 Good

Lynette

Stayed 1 night in Oct 2025

8/10 Good

Susanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable beds. Friendly staff
Stayed 1 night in Oct 2025