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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

Property grounds
Restaurant
Reception
Property grounds
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
$86
$75 nightly
$86 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪2 min drive‬
  • Place, Lake Paringa
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 710 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 1066 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

Similar properties

Helicopter/plane tours
Haast River Motels & Holiday Park
  • Parking included
  • Free WiFi
  • Game room
  • Laundry
4.4 out of 5, Excellent, 691 reviews
$98 nightly
The price is $113
Jan 26 - Jan 27
Total with taxes and fees
Haast River Motels & Holiday Park

About the neighborhood

Haast

When you stay at Heartland Hotel Haast in Haast, you'll be near the beach, within a 5-minute drive of Haast Visitor Centre and Aotearoa Gemstones. .This family-friendly hotel is 2.5 mi (4 km) from Haast Beach and 3.6 mi (5.8 km) from Waita Beach.

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.3 miles
  • Aotearoa Gemstones - 2 min drive - 2.1 miles
  • Haast Beach - 13 min drive - 3.0 miles
  • Ship Creek Lookout - 13 min drive - 11.9 miles
  • Lake Paringa - 35 min drive - 34.8 miles

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Curly Tree Whitebait Company - ‬9 min drive

About this property

Heartland Hotel Haast

Family-friendly hotel with a coffee shop and a restaurant
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 52 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite to eat at Frontier Café & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 172 out of 672 reviews
Rating 8 - Good. 281 out of 672 reviews
Rating 6 - Okay. 157 out of 672 reviews
Rating 4 - Poor. 44 out of 672 reviews
Rating 2 - Terrible. 18 out of 672 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Susanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable beds. Friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Ng

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve never stayed in a hotel or motel with such a strong and offensive urine smell. It was absolutely disgusting — the odor was so bad I could still smell it while lying in bed. Worst, the leaking ceiling light 😭😭😭😭😭😭😭 I arrived around 8 PM after a nearly 9-hour drive, completely exhausted, and had no energy to deal with the situation or try to change rooms. Since I was checking out early the next morning, I felt forced to just endure it. This was a deeply unpleasant and unacceptable experience. A basic level of cleanliness and hygiene is the bare minimum any guest should expect, and this room did not meet even that standard.
Stayed 1 night in Oct 2025

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Friendly staff and lovely dinner in the restaurant
Stayed 1 night in Sep 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and quiet. Electric blankets were a welcome surprise. Restaurant was onsite which was very convenient on a wet and wild day
Stayed 1 night in Sep 2025

10/10 Excellent

Mikaela

Stayed 1 night in Sep 2025

6/10 Okay

Steven

Liked: Staff & service
Clean motel with great water pressure! The local tavern has local game on menu.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight. Meal was very good. Nice & warm room. Very comfortable bed Definitely recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut room , lovely bed & shower. Glorious outlook near world heritage national park forest. The pub was brilliant .. great service , awesome food , log fire & pool tables .
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

10/10 Excellent

Greg

Stayed 2 nights in May 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
No fridge, broken handle, torn pillow case, couldn’t turn off heater
Stayed 2 nights in May 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning. The hotel dinning times are limited, if you come from big cities should be aware
Stayed 1 night in Apr 2025

8/10 Good

Philip, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room. Very heavy rain overnight. Noisy skylight and a small leak.
Stayed 1 night in May 2025

8/10 Good

Dave

Stayed 1 night in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, amazing view from room. Clean
Stayed 1 night in May 2025

6/10 Okay

S J

Traveled with family

Average ✌️

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Totally surprised. We hit off season so room was very economical, just no fridge but for one night it didn't matter. We had dinner and it was above expectation, stick with recommended venison and whitebait and you will have a great meal. Staff are really friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good and the price was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location great pit stop on the way up the west coast
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Stayed 1 night in Apr 2025

10/10 Excellent

Man Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are extremely helpful
Stayed 2 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Apr 2025