I booked a room at this hotel and paid by credit card before arrival on this website. The Hotels.com has already issued its recept and the amount has already been charged on my credit card. But when I checked out, the staff at the reception did not seem to fully understand that I had already paid, and tried to force me to pay again (I refused).
There was no hot water in the bathroom, the water stopped two times in a week, the air conditioner did not work, the phone in my room was broken, and the Wifi did not work, either.
I stayed at this hotel 5 years ago and did not experience these problems at that time. The overall service and the condition of their rooms have clearly deteriorated since then (possibly due to the CIVID-19 situation). I cannot recommend this hotel to anyone.