You have to call to get somebody to check you in - it was only 8pm Sunday night. He took me up to my room, at speed, opened the door and left - no explanations, nothing more. Peanut in middle of living room floor. Otherwise nice room, smelt a bit weird, as did the towels. Water is pretty weak and takes an age to get hot and then scorches the living daylights out of you. Had to leave very early - 04:45 and didn't know how to check out, so just left my key on the reception desk. I expect a bit more for 4 stars.