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Hotel Castell

3.0 star property

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Photo gallery for Hotel Castell

Standard Double Room, 1 Bedroom | View from room
Business center
Breakfast, lunch and dinner served
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
  • Place, World Trade Center
    ‪5 min walk‬
  • Place, San Marino Mall
    ‪10 min walk‬
  • Place, Mall del Sol Shopping Center
    ‪10 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

  • City view
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Romantic Room, Park View

Romantic Room, Park View | 1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

  • Park view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Guayaquil

With a stay at Hotel Castell in Guayaquil (Kennedy), you'll be within a 10-minute walk of World Trade Center and Antonio Neumane Park. .This hotel is 0.7 mi (1.1 km) from San Marino Mall and 0.9 mi (1.4 km) from Hospital Clinic Kennedy.

What's nearby

  • World Trade Center - 5 min walk - 0.3 miles
  • San Marino Mall - 10 min walk - 0.6 miles
  • Mall del Sol Shopping Center - 10 min walk - 0.6 miles
  • Guayaquil Convention Center - 12 min walk - 0.7 miles
  • Policentro - 15 min walk - 0.8 miles

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive

Restaurants

  • ‪Los Dos Sabios - ‬5 min walk
  • ‪KFC Mobil OnThe Run - ‬5 min walk
  • ‪Mobil on the Run - ‬6 min walk
  • ‪Casa Res - ‬6 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk

About this property

Hotel Castell

Hotel Castell offers 48 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Restaurante Dona Moon, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Guayaquil? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

?

Liked: Staff & service
Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maxiemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal , son muy atentos
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Razoável

Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, recomendado!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación adecuada y una buena limpieza.
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Paulina

Liked: Staff & service, property conditions & facilities
Confortable y bien ubicado El aseo podría mejorarse
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Castell excelente

Una buena atención, la habitación cómoda y limpia, en general un hotel muy recomendado
Stayed 1 night in Apr 2022
Verified

6/10 Okay

ERNESTO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La sobrecama estaba sucia, varios cabellos largos. Desagradable.
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Juan francisco

Liked: Cleanliness, property conditions & facilities, room comfort

Cobro exagerado

Miren reserve por hoteles.com a una tarifa al llegar al establecimiento no sabían, que existía la plataforma y me cobraron a otro precio y así no funciona esto
Stayed 1 night in Mar 2022
Verified

8/10 Good

SANTIAGO

Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Diana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me parece que el hotel cuenta con los servicios necesarios a un precio justo, las chicas de la recepción son muy amables.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicacion, comodo.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

JOSEPH

Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Bien sin novedades
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, cómodo, limpio, definitivamente volveré!!
Stayed 10 nights in Jan 2020
Verified

10/10 Excellent

MaríaMer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slept well

Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020