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Villas Santander - Deluxe Stay

3.0 star property

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Photo gallery for Villas Santander - Deluxe Stay

Restaurant
Exterior
Premium Studio | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk
$43
$35 nightly
$43 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
  • Place, Oakland Mall
    ‪19 min walk‬
  • Place, Embassy of Canada
    ‪2 min drive‬
  • Place, Plaza Fontabella Shopping Center
    ‪3 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Laundry
  • Housekeeping
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3.9 out of 5, Good, 91 reviews
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The price is $35
Mar 22 - Mar 23
Total with taxes and fees
Villa Sicilia

About the neighborhood

Guatemala City

With a stay at Villas Santander - Deluxe Stay, you'll be centrally located in Guatemala City, within a 10-minute drive of La Aurora Zoo and Paseo Cayala. .This hotel is 6.1 mi (9.8 km) from U.S. Embassy in Guatemala and 0.9 mi (1.5 km) from Embassy of Israel in Guatemala.

What's nearby

  • Centro Comercial Pradera - 14 min walk - 0.8 miles
  • Oakland Mall - 19 min walk - 1.0 mile
  • Embassy of Canada - 2 min drive - 1.3 miles
  • Plaza Fontabella Shopping Center - 3 min drive - 1.6 miles
  • Embassy of Mexico in Guatemala - 5 min drive - 2.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 18 min drive

Restaurants

  • ‪Pollo Campero Zona 15 - ‬6 min drive
  • ‪Wendy’s - ‬7 min drive
  • ‪KFC - ‬11 min walk
  • ‪Joya Negra - ‬6 min drive
  • ‪Taqueria El Camioncito - ‬6 min drive

About this property

Villas Santander - Deluxe Stay

Villas Santander - Deluxe Stay offers 23 accommodations with complimentary toiletries and portable fans. 32-inch Smart televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Stay in one of 23 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include portable fans and blackout drapes/curtains, and housekeeping is provided once per stay.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Villas Santander - Deluxe Stay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 5 and April 6.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Villas Santander - Deluxe Stay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 234 reviews
Rating 8 - Good. 49 out of 234 reviews
Rating 6 - Okay. 32 out of 234 reviews
Rating 4 - Poor. 20 out of 234 reviews
Rating 2 - Terrible. 34 out of 234 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony view was a little scenic. Enjoyed how clean the rooms were
Stayed 2 nights in Nov 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room matched the price. It was small and simple. The staff was very polite and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Felt safe. Good area for shopping etc. Nice staff. Comfortable space with desk, comfy bed, and a comfy clean bathroom.Restaurant in the complex had great staff and yummy food!
Stayed 1 night in Aug 2025

4/10 Poor

Hamilton

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, felt a little dirty. It worked but not the best feeling in the city.
Stayed 1 night in Nov 2025

2/10 Terrible

Brenda

Disliked: Cleanliness
There was a fine grit on the floor of the room like it had not been cleaned recently. The shower did not drain. I had to ask for the hot water to be turned on from some place outside of the room. The sheets were dirty (blood stains). The mattress was sloped in the center, almost as steep as a hospital bed. I had a balcony that was accessible to anyone in hotel, which meant I had to keep the balcony door locked & the curtain closed. My room was on the third level down and there was no elevator. There was a loud humming noise over my head the entire time I was there; I slept poorly or not at all.
Stayed 6 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for one night coming in or going out of GC
Stayed 1 night in Oct 2025

8/10 Good

Tayeb

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Sep 2025

6/10 Okay

Edward

Disliked: Cleanliness, room comfort
Had to walk multiple inclined steps to and from room, pillow cases were dirty. Not for elderly, handicapped or out of shape person.
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The space it’s ok but the bathroom is a little dirty And old towel , no elevator!!! Need to carrying my luggage to the stairs
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was nice The only one thing is it’s not noise proof. You do hear everything. But other than that great place will go again !!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jemaleigh

Traveled with family
Disliked: Staff & service
Limited towels were in the room. No shampoo or soap on the bathroom No mirrors room 311 Make sure you get all of those items mentioned above Price was reasonable $36 per stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 5 nights in Sep 2025

8/10 Good

Lisseth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

2/10 Terrible

Lisseth

Stayed 1 night in Sep 2025

2/10 Terrible

Hector, Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheets dirty, pillow covers dirty with holes, the bathroom super dirty and smells like sewage. Overall the whole room was dirty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maynor O

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

2/10 Terrible

ALICIA, Cranston

Traveled with partner
It didn’t have shampoo and stuff
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
We only stay for one night to be close to the airport. The place seems to be "remodeling", but the bathroom I had was really nasty, it has mold everywhere, there is not ventilation, and the shower had corrosion and mold. The bedroom ceiling had mold too and the smell was strong bad. There are not elevators and from the 1st floor to the 4th floor you have to use the stairs, and it is long and hard.
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto su ambiente tranquilo, perfecto para descansar bien, es accesible a los centros comerciales.
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hi, just wanted to share some feedback about my stay. The property had a lot of noise early in the morning, ( construction) which made it hard to rest after a late check-in. Also, there was no snacks or beverages available, and there were too many stairs to get to the room, which was a bit inconvenient. Thank you for your attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Traveled with group, Business traveler
Disliked: Cleanliness
Nunca responden el teléfono por error yo hice doble reservación y me comunique con expedia y me dijeron que se tenían que comunicar con el hotel y que hotel me tenia que retornar el dinero de una reservación nunca responden el teléfono
Stayed 1 night in Jul 2025