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Hyatt Centric Guatemala City

4.5 star property

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Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
$156
$128 nightly
$156 total
Total with taxes and fees
Jan 12 - Jan 13, 2026

Explore the area

View in a map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for twin Room with Atrium View

Interior

twin Room with Atrium View

  • Sleeps 4

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.2 out of 10
Wonderful
(21 reviews)
  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for King Room with Atrium View

Premium bedding, minibar, in-room safe, individually decorated

King Room with Atrium View

  • Sleeps 2

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About the neighborhood

Guatemala City

With a stay at Hyatt Centric Guatemala City in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 8 minutes from Paseo Cayala. .This luxury hotel is 0.1 mi (0.1 km) from Avia Mall and 0.2 mi (0.3 km) from The Village Shopping Center.

What's nearby

  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Del Griego - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel with free parking connected to the convention center in Guatemala City
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 653 out of 784 reviews
Rating 8 - Good. 74 out of 784 reviews
Rating 6 - Okay. 30 out of 784 reviews
Rating 4 - Poor. 14 out of 784 reviews
Rating 2 - Terrible. 13 out of 784 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always good to stay there, great service and food
Stayed 1 night in Sep 2025

10/10 Excellent

Qihong

Stayed 5 nights in Sep 2025

10/10 Excellent

Kensy

Stayed 2 nights in Aug 2025

8/10 Good

Mingen, Potomac

Liked: Cleanliness, amenities, property conditions & facilities
Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.
Stayed 9 nights in Sep 2025

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
You have work to do.
Stayed 1 night in Sep 2025

2/10 Terrible

Fawzi

Traveled with partner
Disliked: Cleanliness
Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe property
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely roof top pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 3 nights in Aug 2025

10/10 Excellent

Guillermo, Leander

Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Stayed 2 nights in Jul 2025

8/10 Good

ALEX, Keller

Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!
Stayed 1 night in Jul 2025

6/10 Okay

Taaliba

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice overall and the staff were also very attentive and kind. We were disappointed that the bathroom did not look like the pics as it had a tub opposed to a walk in shower. We asked to be moved however we're told they were completely full and all the bathrooms had tubs so moving us wouldn't fix the issue at hand. I personally do not like tub showers and wish the pictures of the hotel reflected the actual bathrooms. The bathrooms were also open concept so limited privacy.
Stayed 3 nights in Jul 2025

10/10 Excellent

JEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 3 nights in Jul 2025

2/10 Terrible

JULIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! I recently stayed at this hotel and was thoroughly impressed with every aspect of my experience. From the moment I checked in, the staff was warm, welcoming, and attentive. The room was spotless, well-appointed, and incredibly comfortable, with all the amenities I needed for a relaxing stay. The property itself is beautifully maintained, with a modern yet cozy feel. Whether it was the lobby, common areas, or my room, everything was clean and inviting. I also appreciated how quiet the hotel was, allowing for a peaceful night’s rest. Special mention to the front desk team – they went above and beyond to make sure my stay was smooth and enjoyable. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend this property to anyone looking for a comfortable, clean, and professionally run hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome 👍😎
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
i would stay there again
Stayed 1 night in Jul 2025