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Hotel Santander Plaza

3.5 star property

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Photo gallery for Hotel Santander Plaza

Free daily full breakfast
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets
Meeting facility
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning
$120
$98 nightly
$120 total
Total with taxes and fees
Dec 17 - Dec 18

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5

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About the neighborhood

Guatemala City

With a stay at Hotel Santander Plaza in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 8 minutes from Paseo Cayala. .This hotel is 0.2 mi (0.4 km) from Avenida La Reforma and 0.2 mi (0.4 km) from Gran Centro Los Próceres.

What's nearby

  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and airport shuttle service
Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 26 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.
Hotel Santander Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number si

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Reviews

Hotel Santander Plaza Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 561 reviews
Rating 8 - Good. 184 out of 561 reviews
Rating 6 - Okay. 82 out of 561 reviews
Rating 4 - Poor. 28 out of 561 reviews
Rating 2 - Terrible. 25 out of 561 reviews

Reviews

10/10 Excellent

Osmany, West Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena , cuando regrese a Guatemala, volvería a este hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan, Centreville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Wernner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property wish there was no construction going on but thats no one's fault
Stayed 1 night in Aug 2025

10/10 Excellent

JOSUE

Traveled with family
It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not
Stayed 1 night in Jul 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2025

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Needs improvement.

The property is a little bit outdated. The condition of the hotel is not worth the price. We were welcomed in a professional and friendly manner and the check in was fast and easy, but the apartment we were given had a mildew smell, there were only two electrical plugs available; one in the kitchen and one in the bathroom, we couldn't charge our devices at once, we had to take turns. The light by the beds wasn't working and the strange noise in the bathroom we couldn't figure out where it was coming from. Breakfast was included in the price, but the selection of choices was very minimal. The beds were very comfortable and the room was very clean, I give them that. Unfortunately, we were not impressed at all by this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

romeo

Stayed 1 night in May 2025

10/10 Excellent

Benhamin

Stayed 3 nights in Jun 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 1 night in Jun 2025

6/10 Okay

zahira

Liked: Cleanliness, staff & service
I think the Furnishure is out dated spec the tv
Stayed 2 nights in May 2025

10/10 Excellent

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Na
Stayed 1 night in Apr 2025

8/10 Good

Tara, lompoc

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

2/10 Terrible

Zulma

Stayed 1 night in Mar 2025

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

8/10 Good

Lady Milena

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

CARMEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto , cerca del aeropuerto y cerca de restaurante
Stayed 1 night in Mar 2025