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Hotel Santander Plaza

Property class: 3.5

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Photo gallery for Hotel Santander Plaza

A table with breakfast items including fruit, pastries, and a coffee drink.
A modern hotel room with two beds, a desk, and a chair.
A modern living room with a round glass table, red armchairs, and a potted orchid.
A banquet hall with round tables set for a formal event, featuring white tablecloths and orange sashes on chairs.
A modern kitchen with a dining area, a refrigerator, a microwave, and a coffee maker.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $112
$92 nightly
$112 total
Total with taxes and fees
Oct 2 - Oct 3

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Gran Centro Los Próceres
    ‪3 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, Kitchenette

A hotel room with two beds, a small table, and a chair.

Executive Room, Kitchenette

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds, Kitchenette

A hotel room with two beds, grey headboards, white and red pillows, a bedside table with a phone, and a lamp.

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Master Suite, Kitchen

A hotel room with two beds, each with a grey headboard and blue bedding. There is a bedside table with a lamp and a phone. The room has wooden flooring and a window with sheer curtains.

Master Suite, Kitchen

7.6 out of 10
Good
(5 reviews)
  • City view
  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Double Room Executive

In-room safe, WiFi (free), bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, WiFi (free), bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, WiFi (free), bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5

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About the neighborhood

Guatemala City

With a stay at Hotel Santander Plaza in Guatemala City (Zona 10), you'll be within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. .This hotel is 0.2 mi (0.4 km) from Avenida La Reforma and 0.2 mi (0.4 km) from Gran Centro Los Próceres.

What's nearby

  • Gran Centro Los Próceres - 3 min walk - 0.2 miles
  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Uncle Sam’s - ‬3 min walk
  • ‪Rattle -N- Hum - ‬2 min walk
  • ‪Gracia - Cocina de Autor - ‬2 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 26 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.
Hotel Santander Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number si

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Hotel Santander Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 642 reviews
Rating 8 - Good. 201 out of 642 reviews
Rating 6 - Okay. 86 out of 642 reviews
Rating 4 - Poor. 31 out of 642 reviews
Rating 2 - Terrible. 26 out of 642 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very good place, I will stay again
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The breakfast was amazing and the staff were very helpful but the hotel needs some renovation.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maids were excellent accommodating and polite
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish. The hotel is located in a great area, very clean, and well maintained. The staff was incredibly friendly and welcoming throughout my stay, and the breakfast was superb with plenty of great options. Everyone made the experience enjoyable and comfortable. I will definitely be staying here again and highly recommend this hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient to shopping and eating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and complete breakfast provided. Good location to many good restaurants and shopping. Rooms are clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, with many options nearby, including restaurants, bakeries, and convenience stores. Breakfast was good and added a nice level of convenience to the stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was a good choice for close to the airport, close to restaurants and good breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly all the staff we came into contact with were really excellent and, particularly, the gentleman at the front desk upon our check in. Room very clean and well cared for. Breakfast was decent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Breakfast and staff were excellent
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the service is excellent. Our room was very clean and comfortable. We liked having a kitchenette. The staff is super friendly and helpful. Highly recommended.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and absolutely spotless. There are some great restaurants nearby, and the check-in process was smooth and easy. The area felt very safe, and the breakfast was excellent—especially the omelette, which was very tasty.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient staff; easy & fast wifi; clean and renovated property; easy to connect tv with kitchen and coffeemaker for convenience.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff and excellent breakfast. Walk to the Oakland Mall, close to airport.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, comfortable, close to everything
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025