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Hotel San Carlos

3.5 star property

Choose dates to view prices

Photo gallery for Hotel San Carlos

Outdoor pool
Exterior
Front of property
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning
$109
$89 nightly
$109 total
Total with taxes and fees
Dec 26 - Dec 27

Explore the area

View in a map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Place, U.S. Embassy in Guatemala
    ‪1 min walk‬
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪3 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed with Sofa bed

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

With a stay at Hotel San Carlos, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 5-minute walk of Embassy of Mexico in Guatemala. .This hotel is 1.4 mi (2.3 km) from Oakland Mall and 2.7 mi (4.3 km) from La Aurora Zoo.

What's nearby

  • U.S. Embassy in Guatemala - 1 min walk - 0.0 miles
  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 9 min walk - 0.5 miles
  • Oakland Mall - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 19 min drive

Restaurants

  • ‪Pollo Campero - ‬7 min walk
  • ‪Club Italiano - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪Restaurante El Adobe - ‬4 min walk

About this property

Hotel San Carlos

Hotel with free parking, steps from Avenida La Reforma
Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy international cuisine at Restaurante San Carlos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurante San Carlos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Reviews

Hotel San Carlos Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 450 reviews
Rating 8 - Good. 102 out of 450 reviews
Rating 6 - Okay. 29 out of 450 reviews
Rating 4 - Poor. 16 out of 450 reviews
Rating 2 - Terrible. 12 out of 450 reviews

Reviews

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas, Union Springs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep fine breakfast good location for meetings
Stayed 1 night in Sep 2025

10/10 Excellent

Dante

Liked: Cleanliness, property conditions & facilities
Very nice Hotel,I only stayed for one night but definitely I recommend it
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a great little bar and restaurant in it. Very secure and the friendliest staff!!!! We highly recommend this hotel in zone 10 in Guatemala City.
Stayed 3 nights in Aug 2025

4/10 Poor

Kim

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
El hotel muy bonito, la sabana de una cama tenía maquillaje significa que no cambiaron las sabanas. La persona de enfrente muy ruda. La otra persona del bar muy buen servicio.
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service always very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Thendy, NEWTON

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every time I travel to Guatemala I stay there.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world class very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Fridel

Traveled with family
Liked: Cleanliness
Beautiful place, clean, beautiful and very convenient location right in the middle of zone 10 in Guatemala City. Great restaurants nearby and easy to move from there to everywhere in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and went out of their way to help me with a lost phone. They are wonderful! The property is older, but well cared for and some interesting antiques on display in halls. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Pilar

Traveled with partner
Liked: Cleanliness
Very convenient 12:00pm check out.
Stayed 1 night in May 2025

10/10 Excellent

V.V

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Karla

Liked: Cleanliness, room comfort

Visit Guatemala

Our room was next to the pool. Could hear everything. Plus at night could hear airplanes and traffic outside. Unable to sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Very romantic and great for couples.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Stayed 17 nights in Mar 2025

10/10 Excellent

Erol

Liked: Amenities
I loved it! Great place and location! 👍 Looking forward to coming back again.
Stayed 3 nights in Mar 2025

6/10 Okay

Claudio

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jorge

Stayed 1 night in Mar 2025

8/10 Good

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and dinner! Staff were great. Safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Irma

Stayed 2 nights in Feb 2025