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Hotel San Carlos

3.5 star property

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Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $121
$99 nightly
$121 total
Total with taxes and fees
Jul 3 - Jul 4

Explore the area

View in a map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(15 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed with Sofa bed

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Jun 24 - Jun 25
Total with taxes and fees
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About the neighborhood

Guatemala City

With a stay at Hotel San Carlos, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and Embassy of Mexico in Guatemala. .This hotel is 1.5 mi (2.4 km) from Oakland Mall and 2.7 mi (4.3 km) from La Aurora Zoo.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 2 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 8 min walk - 0.5 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • La Aurora Zoo - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪Club Italiano - ‬4 min walk
  • ‪Celeste Imperio - ‬7 min walk
  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Patsy Reforma - ‬2 min drive

About this property

Hotel San Carlos

Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy international cuisine at Restaurante San Carlos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurante San Carlos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 497 reviews
Rating 8 - Good. 106 out of 497 reviews
Rating 6 - Okay. 30 out of 497 reviews
Rating 4 - Poor. 17 out of 497 reviews
Rating 2 - Terrible. 12 out of 497 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness
Very nice and clean close to restaurants and quiet.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice! The room was especially clean, and the pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities
Excellent service, clean rooms,very kind staff members and delicious food
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Very safe and a great location. Close to the airport and a good steak house nearby
Nice big room
Beautiful garden
Front room beside reception
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, pleasant staff, good value!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bobby

Loved the nostalgia of the place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tamar

Liked: Cleanliness, property conditions & facilities
Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Myra

Liked: Cleanliness, staff & service
Small hotel with limited amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Minehaha

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly helpful front desk staff. Great location and safe area.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The hotel was clean, the location felt safe and was close to the airport, our room was fantastic and the staff was so very helpful! They even gave us suggestions for how to remain safe at night and were helpful in calling us a taxi for the airport in the middle of the night. The food in the restaurant was delicious and had a wide selection of choices.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there when I go to Guatemala
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. They made sure we had what we needed and went above and beyond to help us secure transportation. The facility was clean. The apartment we stayed in was spacious but needed a few updates. The pool was too cold to enjoy. Overall I would recommend this hotel because the staff made it everything.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay, the place is very nice and the staff is great. I was able to walk to many places to eat. I will definitely stay there again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Nice comfortable rooms. Amenities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Absolutely. Very friendly staff. The room was cleaned avery day.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dr T S

Liked: Cleanliness, staff & service, amenities
We have been staying at the San Carlos for at least a decade and are always pleased with our room, its cleanliness, the quality of the bed, and the overall service.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
So far everything good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Wonderful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep fine breakfast good location for meetings
Stayed 1 night in Sep 2025
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service
Clean room. Friendly, diligent and proactive staff. Food it's under average, poor quality for being a hotel. Great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024