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Hotel Biltmore Guatemala

Property class: 3.5

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Photo gallery for Hotel Biltmore Guatemala

A hotel lobby with a reception desk, seating area, and large windows.
Property video
A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of palm trees and buildings.
A modern lobby with marble flooring, a reception desk, and elevators.
A modern living room with a grey sofa, two side tables with lamps, a coffee table, and a decorative wall piece.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $108
$88 nightly
$108 total
Total with taxes and fees
Oct 9 - Oct 10

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Deluxe

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

A hotel room with a large bed, a nightstand, a chair, and a desk.

King Deluxe

9.6 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a bed, a sofa, a desk, and a wardrobe.

Junior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

A modern hotel room with a large bed, bedside tables, a desk, and a view of greenery outside.

King Deluxe, Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Guatemala City

Located in Guatemala City (Zona 10), Hotel Biltmore Guatemala is within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. .This hotel is 1 mi (1.6 km) from Embassy of Canada and 1.2 mi (2 km) from Oakland Mall.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Gran Centro Los Próceres - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 6 min walk - 0.4 miles
  • La Aurora Zoo - 13 min walk - 0.7 miles
  • Oakland Mall - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Restaurante Carpaccio - ‬3 min walk
  • ‪Monoloco - ‬4 min walk

About this property

Hotel Biltmore Guatemala

Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1006 reviews
Rating 8 - Good. 154 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access and clean place to stay with parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this elegant hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, rooms were big,safe location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay,staff was excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. A great place to stay in Zona 10.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, safe area. Front desk staff excellent as always
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent, friendly front desk/reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Guatemala City
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, great staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the breakfast was great, the staff very friendly, we enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, property is a bit dated and lacks a pool. Feels safe, decent breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well, all clean and the service super well.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and welcoming
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Great amenities at an additional fee
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel....good location...spacious rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great customer service, delicious food, very clean room, soft bed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent would stay here again
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but not excellent, the hotel and room clean, staff friendly and helpful, location very good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very upscale, clean and the bed is very comfortable. The room service menu is reasonable and Awesome variety
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, very comfortable bed, nice bathroom.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good amenities, great staff and close to the airport.
Stayed 2 nights in Nov 2025