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Barceló Guatemala City

4.5 star property

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Property preview
Outdoor pool, sun loungers
Lobby
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
$101
$82 nightly
$101 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪3 min walk‬
  • Place, La Aurora Zoo
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Premium Level)

8.8 out of 10
Excellent
(23 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room (Superior)

9.4 out of 10
Exceptional
(28 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Terrace

9.2 out of 10
Wonderful
(216 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout drapes, iron/ironing board

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(20 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout drapes, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2

Similar properties

Reception
Hotel Biltmore Guatemala
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,003 reviews
$90 nightly
The price is $110
Jan 31 - Feb 1
Total with taxes and fees
Hotel Biltmore Guatemala

About the neighborhood

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Avenida Las Américas - 3 min walk - 0.2 miles
  • La Aurora Zoo - 6 min walk - 0.4 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • Oakland Mall - 17 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪El Cafetal - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2307 out of 3152 reviews
Rating 8 - Good. 481 out of 3152 reviews
Rating 6 - Okay. 188 out of 3152 reviews
Rating 4 - Poor. 82 out of 3152 reviews
Rating 2 - Terrible. 94 out of 3152 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly. We ordered room service several times during our 5-day stay because the prices were decent. It was really special to eat dinner on our terrace overlooking the city. Definitely recommend this hotel and can't wait to return
Stayed 4 nights in Oct 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is good, and they have an airport shuttle. Please stay away from the dinner buffet; it isn't good or even OK It needs a lot of work to make the food edible.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Traveled with family
The hotel is beautiful, clean, spacious and very fancy. Sadly, we experienced multiple set backs throughout our stay. We needed a shuttle to the airport at 6:30am, but they only go at 6am and 7am - so we had to skip breakfast even though we'd paid for it. They couldn't find our reservation when we checked in even though we had "express check in". I showed them the Hotels.com number and it was useless to them. The pool closed 10 minutes early -wished we'd known when we got in just 5 minutes earlier. The pull out couch bed was broken and lay at a slant. When we asked the front desk for help, they told us to call someone else to help us.
Stayed 1 night in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

ALVARO

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and profesional staff
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AirPort shuttle easy to find. A bit of a long wait
Stayed 2 nights in Oct 2025

4/10 Poor

Manny

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Toomy darkening curtains didn't work, requested another room and I was downgrade to a smaller, cigarette smelling and noise room.Restaurant overcharged me from the menu prices, etc.etc.etc many bad things
Stayed 3 nights in Sep 2025

8/10 Good

erica

Stayed 1 night in Oct 2025

10/10 Excellent

Martha, Rockland

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooom..
Stayed 1 night in Oct 2025

10/10 Excellent

Lesly

Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Pedro Yac de

Stayed 1 night in Sep 2025

10/10 Excellent

Eddy, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2025

10/10 Excellent

erica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is clean but very dated. It needs an update
Stayed 1 night in Oct 2025

10/10 Excellent

Brigittine

Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Marco Aurelio

Stayed 9 nights in Sep 2025

6/10 Okay

Jairo

Traveled with family
Liked: Cleanliness, staff & service, amenities
The buffet for lunch and dinner There aren’t good and very expensive
Stayed 5 nights in Sep 2025

10/10 Excellent

Bruce

Stayed 1 night in Sep 2025

10/10 Excellent

Aracely, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exacellent
Stayed 1 night in Sep 2025

8/10 Good

Haim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Average.
Stayed 2 nights in Sep 2025