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Hotel Costa Balena

Property class: 3

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $58
$56 nightly
$58 total
Total with taxes and fees
Aug 27 - Aug 28

Explore the area

View in a map
Av Veraneio, 154, (Par. a Avenida Atlântica) Enseada, Guarujá, SP, 11442-060
  • Place, Enseada Beach
    ‪3 min walk‬
  • Place, Acqua Mundo Aquarium
    ‪14 min walk‬
  • Place, Enseada Market
    ‪19 min walk‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, minibar, in-room safe, soundproofing

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Suite

Standard Suite | Premium bedding, minibar, in-room safe, soundproofing

Standard Suite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, minibar, in-room safe, soundproofing

Comfort Triple Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, soundproofing

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite

Classic Suite | Premium bedding, minibar, in-room safe, soundproofing

Classic Suite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Suite

Premium Suite | Premium bedding, minibar, in-room safe, soundproofing

Premium Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, soundproofing

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Guarujá

With a stay at Hotel Costa Balena in Guarujá (Enseada), you'll be a 3-minute walk from Enseada Beach and 14 minutes by foot from Acqua Mundo Aquarium. .This hotel is 5.8 mi (9.3 km) from Santos Harbor and 9.7 mi (15.6 km) from Gonzaga Beach.

What's nearby

  • Enseada Beach - 3 min walk - 0.2 miles
  • Acqua Mundo Aquarium - 14 min walk - 0.8 miles
  • Enseada Market - 19 min walk - 1.0 mile
  • Pitangueiras Beach - 7 min drive - 2.5 miles
  • Pernambuco Beach - 8 min drive - 3.3 miles

Getting around

  • Pinheiro Machado Station - 31 min drive

Restaurants

  • ‪Padaria Bella Guarujá - ‬5 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Jeronimo Burger - ‬14 min walk
  • ‪Burger King - ‬6 min drive
  • ‪Fabio's Casa Pastel E Restaurante - ‬20 min walk

About this property

Hotel Costa Balena

Hotel Costa Balena offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Guarujá hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy Brazilian cuisine at Bar na piscina, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Guarujá? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Bar na piscina - Overlooking the pool, this restaurant specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar na piscina

Things to do

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Costa Balena Guaruja
Hotel Costa Balena
Hotel Costa Balena Guaruja
Hotel Costa Balena Guaruja, Brazil - Sao Paulo
Hotel Costa Balena Hotel
Hotel Costa Balena Guarujá
Hotel Costa Balena Hotel Guarujá

Hotel Costa Balena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 257 reviews
Rating 8 - Good. 68 out of 257 reviews
Rating 6 - Okay. 17 out of 257 reviews
Rating 4 - Poor. 7 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Cintya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty good
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Vinicius

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel top

Parabens hotel top!
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Cristina

Liked: Staff & service, property conditions & facilities
The property is very simple, the room had a very good hot shower and a good mattress. Just the quality of the linens that wasn’t that great. The breakfast was good.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

David

Liked: Cleanliness, staff & service
The hotel appearance was very nice decorated with replica furniture, out side pool area was nice and it was very close to the beach which is always a plus. Unfortunately it was a trek to the supermarket and restaurants , breakfast was almost non exsitant ,nothing was replenished , two occassions we arrived 9ish an the choice for me was a bread roll and semi cooked scrambled egg which was well runny . When we arrived we was given a room upgrade they said because our room was upstairs,but was not given the option to look at it ,we then asked where the safe was ,so they bought one to the room which i couldn't even fit my 11 inch tablet . The safe wasn't fixed ,and for me not sercure. For £90 (630 reias) a night I felt robbed . As advertised on you site ,multilingual ,not true only Portuguise .
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do quarto, piscina , atendimento e a comida era muito boa. Parabéns ate a próxima.
Stayed 2 nights in May 2026
Verified review

8/10 Good

CARLOS ROBERTO

Liked: Cleanliness, property conditions & facilities, room comfort
Cafe da manhã precisa melhorar, os pães nao eram frescos, uma opção fruta apenas, baixa variedades
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Marcos

Liked: Cleanliness, staff & service, room comfort
Já foi melhor!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

elidia

Liked: Staff & service, room comfort
Razoavel. Precisa de melhorar as instalacoes
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jhonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

O local é muito bom, café da manhã com bastante variedades, piscina interna aquecida, a piscina externa não é aquecida. Quartos bom, a estrutura do quarto poderia ser melhor, mas pelo valor compensou Muitoooo perto da praia, tem parceria com o quiosque o que achei muito bom, pois não precisa alugar cadeiras, além disso tem 10% de desconto no quiosque da praia. Recepção, funcionários educados e prontidão, 24h a disposição dos hóspedes. Com certeza voltaria
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia Relaxante

Gostei bastante da estadia, café da manhã ótimo, piscina bem legal! Sofia muito simpática e prestativa, a equipe do café da manhã muito 10!! Massagem relaxante uma delícia!!! A noite bem silencioso e localização muito boa!
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Higienização dos quartos.

Acomodação razoável, alguns pontos a melhorar por exemplo melhorar a higienização dos quartos.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Dazy Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Gostamos muito de tudo, atendimento, limpeza, tranquilidade. O intúito da viagem era descanso e foi realizado com sucesso. Tudo muito bem limpo, local aconchegante e um ótimo atendimento por toda equipe.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeno mas muito bem estruturado. Café da manhã muito bom, quarto com ar condicionado. Atendimento excelente.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Cibele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem de ferias!

Recomendo o hotel Balena, atendimento otimo, recepcao muito educada e prestativa! Eh perto da praia 2 minutos. Tenho uma sugestao: colocar telefone nos quartos para comunicacao com a recepcao. Ter explicativo como funciona a TV. Trocar o secador pois ele eh muito fraco, nem comecei a usar e parou de funcionar muito antigo! Nos demais quesitos estão de parabéns!
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom

Prós: localização, conservação, limpeza, piscinas, café da manhã, fechaduras eletrônicas, estrutura de praia. Contras: não fornecem toalhas de praia, não há estacionamento fechado, chuveiro com pouquíssima vazão e sem mangueira com chuveirinho para dar banho em crianças.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecável. Show

Eu é minha esposa. Adoramos o hotel. Bem limpo. Atendimento ótimo, cama muito confortavel. Lesões bem cheiroso. Sem cheiro. Sauna , piscina, restaurante, café da manhã. Otimos
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Mirelle

Razoável!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, limpeza e café da manhã impecáveis!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort

EXCELENTE ESTRUTURA E CAFÉ DA MANHA FANTASTICO

Excelente custo x beneficio. O hotel é bem localizado, possui uma estrutura ótima com piscina aquecida e sauna. O quarto é bem confortável e com sacada. Café da manha excelente com diversidade e muito bem montado ! Recomendo muito ! tive um pequeno problema na prestaçaõ de contas mas foi tudo resolvido. grato
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A propriedade fica muito perto da praia, tem cama, chuveiro e café muito bons. Os funcionários são maravilhoso, voltaria com certeza.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Magnólia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia.

Ótima estadia; café da manhã básico; piscina aquecida excelente.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Marcos Gabriel Dias de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito aconchegante

A pousada é muito agradável e confortável. Bem intimista, área da piscina muito aconchegante. Pertinho da Praia da Enseada, fácil acesso a vários restaurantes. Quero voltar neste hotel.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bacana!
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

A experiência no hotel foi excelente, próximo da praia e avenida com mercados. Boas piscinas e bastante conforto no quarto e áreas comuns. Excelente arrumação do quarto e ótimas opções de PF para almoço e jantar, com bom preço e comida sensacional, que lembra comida de casa mesmo, além de ser sempre bem recebido pela extraordinária dona Rosa. Agradeço a todos por me proporcionarem dias tão agradaveis e já pretendo voltar logo.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Wagner José da Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimos momentos com a família!!

Eu e minha família adoramos a viagem e o hotel, muito aconchegante, atendimento dos funcionários ótimo, decoração espetacular muitos móveis antigos trazendo uma paz e fazendo relembrar tempos bons.
Stayed 3 nights in Sep 2023