Guangzhou Carat Hotel

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Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

388 Guangyuan Middle Road, Baiyun District, Guangzhou, Guangdong, 510405

Place, Bai Yun Cable Way
‪8 min walk‬
Place, Yuntai Garden
‪12 min walk‬
Place, Baiyun Mountain
‪3 min drive‬
Airport, Guangzhou (CAN-Baiyun Intl.)
‪26 min drive‬

Room options

Similar properties

Spa
Parking included
Free WiFi
Restaurant

$75 nightly

Aug 25 - Aug 26

Total with taxes and fees

About the neighborhood

Guangzhou

With a stay at Guangzhou Carat Hotel, you'll be centrally located in Guangzhou, within a 10-minute drive of Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street. .This spa hotel is 9.4 mi (15.2 km) from Canton Fair Complex and 7.6 mi (12.2 km) from Canton Tower.

What's nearby

Bai Yun Cable Way - 8 min walk - 0.4 miles
Yuntai Garden - 12 min walk - 0.7 miles
Guangzhou Sculpture Park - 2 min drive - 1.3 miles
Baiyun Mountain - 3 min drive - 2.2 miles
Guangzhou Baiyun International Convention Center - 8 min drive - 2.9 miles

Getting around

Feixiang Park Station - 4 min drive
Guangzhou Railway Station - 9 min drive
Foshan (FUO-Shadi) - 36 min drive

Restaurants

‪Crazy Bear Lab - ‬8 min drive
‪Morton's Grille - ‬9 min drive
‪Da Ge Fan - ‬7 min drive
‪星巴克 - ‬8 min drive
‪大可以肠粉店 - ‬6 min drive

About this property

Guangzhou Carat Hotel

Guangzhou Carat Hotel offers 247 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yu Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Make yourself at home in one of the 247 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, babysitting (surcharge), and wedding services.

Enjoy international cuisine at Home Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Home Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dragon Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Mirage Bar - Onsite bar.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 168 per person
2 restaurants
A bar/lounge
Coffee and tea in common areas

Restaurants on site

Dragon Phoenix
Home Kitchen
Mirage Bar

Things to do

Full-service spa
Gym
Indoor pool
Outdoor pool
Sauna

Family friendly

Babysitting (surcharge)
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden
Marina
Terrace

Full-service spa

Aromatherapy
Hot tub
Massage
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking

5 floors
Built in 2000
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Partially-open bathroom
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Air conditioning
Free daily newspapers
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 168 per person
Airport shuttle fee: CNY 1000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Carat Guangzhou

Carat Luxury

Royal Tulip Luxury Carat

Royal Tulip Luxury Carat Guangzhou

Royal Tulip Luxury Hotels Carat

Royal Tulip Luxury Hotels Carat Guangzhou

Royal Tulip Luxury Hotels Carat Guangzhou Hotel

Royal Tulip Luxury Hotels Carat Hotel

Guangzhou Carat Hotel Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Verified review

10/10 Excellent

khaldoune

Jan 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel

Mon hôtel préféré a guangzhou

Stayed 8 nights in Jan 2020

Verified review

8/10 Good

YONG SEOK

Dec 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조식포함 좋음

깨끗한 상태의 룸과 비품이 좋았으며 특히 조식은 마음에 들었슴

Stayed 1 night in Dec 2019

Verified review

10/10 Excellent

Comfort

Nov 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was good

Stayed 5 nights in Nov 2019

Verified review

8/10 Good

Verified traveler

May 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was very comfortable I liked it a lot. The hotel design is also superb and I really liked the idea of pone shutter closing both the toilet and bathroom door. The breakfast can be improved to accommodate the international travellers better.

Stayed 2 nights in May 2019

Verified review

4/10 Poor

HYUKSANG

Mar 30, 2019

Different with my expect

Stayed 4 nights in Mar 2019

Verified review

4/10 Poor

Verified traveler

Dec 11, 2018

Liked: Staff & service, room comfort

Disliked: Cleanliness

情況一般

浴缸清潔不夠還有頭髮在缸內裝水後有漂浮物油脂附近最少要走10分鐘才有餐廳房間光度不足

Stayed 2 nights in Dec 2018

Verified review

8/10 Good

Verified traveler

Nov 20, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le parfum dans les gloires est super , le room service ne ramasse pas les assiettes après le service. Le wifi est médiocre par contre

Stayed 2 nights in Nov 2018

Verified review

10/10 Excellent

Verified traveler

Nov 4, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it every time I come here

The rooms are great the food is good the location is comfortable

Stayed 5 nights in Oct 2018

Verified review

6/10 Okay

Ljnus

Oct 30, 2018

Liked: Staff & service

Disliked: Cleanliness

Beds comfortable. But rooms have mold on the ceiling and when we asked we were told that we could change our room but all rooms were the same. Coffee good and bfast good in the morning if you stick with pastries. Dinner buffet disappointing. Very helpful staff, though. With a little tic, this would be comfortable and decent place to stay.

Stayed 4 nights in Oct 2018

Verified review

2/10 Terrible

james

Sep 25, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

주변에 아무것도 없다

호텔 주변에는 아무것도 없다 심지어 교통여건이 나쁘고 체크아웃 시간이 삼십분이나 걸린다 택시잡기 어려운 장소다

Stayed 4 nights in Sep 2018

Verified review

4/10 Poor

Verified traveler

Sep 12, 2018

Liked: Staff & service

晚上入住時遇到団队客，結果手續等了很久，前台人員明顯不足。酒店系統糟糕，好幾個酒店預訂網站的單子都收不到。房間挺大，冷氣不夠，重點是廁所有異味、廁所有異味、廁所有異味⋯酒店的茶樓早茶點心不錯，是唯一的亮點～

Stayed 1 night in Aug 2018

Verified review

2/10 Terrible

james

Aug 10, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔이용할때 여권도 카피하고 고객사진도 허락없이 촬영함

체크인할때 객실손님의 여권을 카피하고 개인동의도 받지 않고 허락없이 사진도 촬영하여 보관하는 기분 나쁜호텔

Stayed 5 nights in Jul 2018

Verified review

2/10 Terrible

Jun

Jun 25, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常差的住宿体验，服务态度不好，以后不会再去

Stayed 2 nights in Jun 2018

Verified review

2/10 Terrible

james

Feb 18, 2018

Disliked: Cleanliness, staff & service

호텔은 좋으나 위치가 너무 별루고, 로비에 직원들이 너무 허접함

아침일찍 나왓는데도 체크아웃하는데 30분이나 걸리고, 손님 세워놓고 양해도 없이 본인 할일 다하는 무례한 호텔직원들은 교육좀 시켜야 할듯하다. 유니폼도 입지않고 사복차림에 하품이나 계속하면서 불결한 태도를 보이는 호텔직원들을 로비에서 일을 하게 하는 호텔은 이해가 가지 않는다. 전문직이지 않아보이는 호텔직원들이 많은것같아 전체적으로 느낌이 좋치않은 호텔이며, 호텔전체적으로 쾌쾌한 냄새가 많이 나고 습하다..

Stayed 7 nights in Jan 2018

Verified review

2/10 Terrible

JAMES

Nov 9, 2017

Disliked: Staff & service

호텔로비에 있는 직원들은 손님을 세워놓고 세월아 내월아 하면서 태도가 나쁘다

방청소하는 아줌마들은 새벽부터 복도에서 웃고 떠들고 정숙하지가 못하며, 호텔로비에 직원들은 전문적이지 못해서 손님을 오랜동안 세워놓고 시간보내면서 기다리게 만들어서 오전에 공항가야하는 손님들이 큰소리를 치게 만들고서야 미안하다는 말도없고 정말 태도가 불량하다.. 로비에서 중국인들이 담배를 마구 피워도 제재하는 호텔직원 하나없으며 , 심지어 에레베이터에도 담배를 피고 다니게 하는 겉모습에 비해 정말 허접한 호텔이라고 생각함, 좀더 직원관리를 철저하게 하면 좋으련만, 딱 가격에 맞는정도 보다 살짝 못함, 차라리 한국모텔이 더 고급지고 더 낳음

Stayed 6 nights in Oct 2017

Verified review

10/10 Excellent

Emelia

Nov 5, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great Hotel. I’ve used it since 2013. Very clean..... food needs more continental dishes and taste.

Stayed 7 nights in Oct 2017

Verified review

10/10 Excellent

Lisa

Nov 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superfint hotell med trevlig och serviceinriktad personal.

Stayed 3 nights in Oct 2017

Verified review

4/10 Poor

Adekunle

Oct 29, 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

BEAUTIFUL HOTEL, POOR SERVICE! (BEWARE OF FRAUD)

For all the white glove service, and friendly smiles at arrival, the hotel didn't live up to it's promise. Staffers had a better command of the English language than most typical hotels in the area, but failed to be helpful when it most mattered. The front desk (which had a convenient currency exchange service) was fully aware of how fraudulent taxicab drivers were in the city, and gave no advance warning to clients. After I was defrauded by a taxi-cab driver of over Y450 through a very slick scheme, the front desk confirmed to me that the bills the driver had passed on to me were all fake, and described in detail how the fraud was perpetrated. It was definitely medicine after death! It made no sense that they were that aware of what was going on and wouldn't warn clients ahead. They almost seemed complicit in the fraud. Also anytime you complained about anything was when their command of the English always disappeared. I quickly came to realize that it was their way of avoiding responsibility- a standard way of not wanting to solve clients' complaints or problems. I left a country I had fallen in love with, very bitter and disillusioned. Will never stay here again, nor visit China. SAD! :-(

Stayed 3 nights in Oct 2017

Verified review

4/10 Poor

james

Oct 18, 2017

Liked: Room comfort

Disliked: Staff & service

가성비는 좋은 편이지만 교통이 정말 불편하고 주변에 식당이 없다

호텔을 잘 지어놨지만 관리가 허술하고 주로 단체중국인들 위주로 영업을 하는곳인것 같아 항상 입구가 시끄럽고 분위기가 좋치 않다. 방의 상태는 좋았지만 와이파이가 너무 느리고 관리를 점점 소홀하게 하기때문에 방키가 작동을 잘 하지 않아서 문을 열려고 문앞에 한참 서있던 적도 있다. 또한 금고도 사용하려고 했지만 배터리가 방전되서 불편했다..

Stayed 7 nights in Mar 2017

Verified review

6/10 Okay

Pok

Jul 20, 2017

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

This was not the 1st time I stayed at Royal Tulip. The services was good previously but the recent experience that I had was not so pleasant. The check in staff was kind of rude, my mini bar was lock, remains of hair in the bathroom drainage wasn't clear on a daily basis.

Stayed 4 nights in Jul 2017

Verified review

2/10 Terrible

Verified traveler

Jul 4, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결하지 못함

청소는 해주지만 수건이 새로 교체 될때 수건안에서 여자 머리카락이 자주 나옴 수건을 제대로 세탁해서 교체 해주는 것 같지 않고 그냥 다시 말려서 교체되는것 같아 불결함 왜냐하면 이번이 처음이 아니었음

Stayed 7 nights in Jun 2017

Verified review

10/10 Excellent

Rebeca

May 27, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel , Excelent rooms.

Love the rooms, the space , the housekeeping service , the 24 hour option for room service , most of the staff understand english, very clean ! Very easy to get taxi ir transportation from the hotel, very quite and restful . Beautiful rooms , bar and dinning room.

Verified review

10/10 Excellent

Ganeswaran

May 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water supply

All are good. Just the water system need to be improved.

Verified review

8/10 Good

Vinicius

May 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para a Canton Fair

Hotel com boa estrutura, quartos bons e limpos. Oferece shuttle para todos os dias da feira. ótima localização e atendimento do staff.

Verified review

10/10 Excellent

Fausto

May 2, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel esta muy bien, los cuartos son amplios y las camas muy comodas. El desayuno tiene una amplia variedad y no solo sirven comida asiatica. El staff es muy atento aunque no todos hablan ingles y los que si lo llegan a hablar no lo hablan muy bien. Tiene servicio de shuttle hacia la expo, ademas de ofrecer shuttles por la tarde para conocer mas de la ciudad.

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Choose dates to view prices

Photo gallery for Guangzhou Carat Hotel

Reviews

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Explore the area

Room options

Similar properties

IMPERIAL TRADERS ELONG HOTEL

About the neighborhood

Guangzhou

What's nearby

Getting around

Restaurants

About this property

Guangzhou Carat Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property class

Property is also known as

Guangzhou Carat Hotel Reviews

Reviews

Good

8.4/10

7.6/10

8.0/10

8.2/10

Reviews

10/10 Excellent

khaldoune

Superbe hôtel

khaldoune

8/10 Good

YONG SEOK

조식포함 좋음

YONG SEOK

10/10 Excellent

Comfort

Comfort

8/10 Good

Verified traveler

Verified traveler

4/10 Poor

HYUKSANG

HYUKSANG

4/10 Poor

Verified traveler

情況一般

Verified traveler

8/10 Good