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Holiday Inn Express & Suites Jackson by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

A Holiday Inn Express & Suites hotel with a modern design, featuring multiple floors and a covered parking area.
A modern breakfast area with labeled sections for cereal, hot food, and bakery.
A coffee station with two espresso machines, a coffee grinder, and various coffee-related items.
A hotel room with a bed, a desk, a chair, a TV displaying a cleanliness commitment, and a wardrobe.
A gym with treadmills, elliptical machines, and weight benches.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $145
$121 nightly
$145 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪7 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Three J.R. Watkins products: shampoo, conditioner, and shower gel, all in yellow bottles with silver pumps.

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV displaying a cleanliness commitment, and a wardrobe.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
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About the neighborhood

Jackson

Located in Jackson, Holiday Inn Express & Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Butts County Courthouse. .This hotel is 9.3 mi (15 km) from Sylvan Grove Hospital and 9.3 mi (15 km) from High Falls Water Park.

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 5.6 miles
  • Tanger Outlets - 7 min drive - 7.8 miles
  • High Falls State Park - 10 min drive - 10.5 miles
  • Butts County Courthouse - 12 min drive - 10.7 miles
  • High Falls Water Park - 13 min drive - 11.1 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 54 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Zaxby’s - ‬3 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Burger King - ‬6 min walk

About this property

Holiday Inn Express & Suites Jackson by IHG

Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring microwaves and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 465 reviews
Rating 8 - Good. 74 out of 465 reviews
Rating 6 - Okay. 29 out of 465 reviews
Rating 4 - Poor. 11 out of 465 reviews
Rating 2 - Terrible. 30 out of 465 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff was great everything was amazing
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price for king suite with kitchen!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in/out staff were very pleasant and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and so sweet upon checking in. Made us really feel welcomed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very clean, and the staff were very nice.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was clean. Service was nice. The food wasn’t working traveling with young kids. That’s one thing I look forward to watching them play and getting all the energy out. Sky the front desk was awesome.!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great rooms friendly staff and breakfast was awesome
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were the best ever the breakfast on the morning was on point as well as the sraff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh. Clean room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room with good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean stay!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enployees were friendly and helpful. Breakfast was great. Beds were comfortable and the rooms were very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a one nighter on our way to Chattanooga. Wanted a place next to I 75 and a place to just relax after a long drive. Check in was a breeze, keys worked, room was clean, tv remote was there and worked. What more could you ask for. We did use the fitness room and put in a few miles on the bike. Bed was comfortable and clean. Breakfast was fine. Scrambled eggs, bacon, wonderful biscuits and gravy, coffee 24/7.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Everyone was great !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Great place to stay!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was clean and beds very comfortable. Staff was very friendly
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop on a long road trip!
Stayed 1 night in Dec 2025