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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Property entrance
Standard Room | Premium bedding, down comforters, in-room safe, individually decorated
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $144
$120 nightly
$144 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪7 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities | Combined shower/tub, hydromassage showerhead, designer toiletries

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Candlewood Suites Jackson by IHG
Jackson
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 324 reviews
$105 nightly
The price is $127
May 31 - Jun 1
Total with taxes and fees
Candlewood Suites Jackson by IHG

About the neighborhood

Jackson

Located in Jackson, Holiday Inn Express & Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Butts County Courthouse. .This hotel is 9.3 mi (15 km) from Sylvan Grove Hospital and 9.3 mi (15 km) from High Falls Water Park.

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 5.6 miles
  • Tanger Outlets - 7 min drive - 7.8 miles
  • High Falls State Park - 10 min drive - 10.5 miles
  • Butts County Courthouse - 12 min drive - 11.1 miles
  • High Falls Water Park - 13 min drive - 11.6 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 54 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Zaxby’s - ‬3 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Dunkin' - ‬7 min drive

About this property

Holiday Inn Express & Suites Jackson by IHG

Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring MP3 docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson

Holiday Inn Express Suites Jackson

Holiday Inn Express Suites Jackson by IHG

Holiday Inn Express Suites Jackson an IHG Hotel

Holiday Inn Express & Suites Jackson by IHG Hotel

Holiday Inn Express & Suites Jackson by IHG Jackson

Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 430 reviews
Rating 8 - Good. 66 out of 430 reviews
Rating 6 - Okay. 26 out of 430 reviews
Rating 4 - Poor. 10 out of 430 reviews
Rating 2 - Terrible. 28 out of 430 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vonya

Liked: Cleanliness, amenities, property conditions & facilities
Enployees were friendly and helpful. Breakfast was great. Beds were comfortable and the rooms were very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Claudiu

Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Liked: Cleanliness
Everyone was great !
Stayed 2 nights in Feb 2026

10/10 Excellent

Dyquarius

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

6/10 Okay

Carly

Traveled with family and small children
Liked: Cleanliness, amenities
The room's door was damaged like someone had tried to break in. We told the person at the desk, we checked in pretty late so she asked us to let the manager know in the morning. We did and they were already aware. I thought it was strange to book us in that room when the hotel was not full and other rooms were available. Also, the TV was not secure on the wall and I let them know about this and they acted like there wasn't much they could do about it which is untrue. The bracket was missing screw so they just needed to bolt it properly. I was actually a little scared that it was going to fall off the wall. The bathroom door also didn't close properly. We were just needed a place to sleep for the night so none of this was a big deal but seems that repairs are lacking. The breakfast was good and had a good variety. I probably wouldn't stay here again since there are so many other hotels off I-75 to choose from but wasn't the worst place I had ever stayed. Room was clean and beds were comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Nice, clean hotel, comfortable beds and pillows, good breakfast and lovely staff-especially annik (no clue how to spell her name, sorry!)
Stayed 1 night in Jan 2026

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay while on route to TN. Free hot breakfast. Pancake machine needs a bit of tweaking. Came out almost raw but other than that great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Cary

Stayed 2 nights in Jan 2026

10/10 Excellent

TaeLr

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities
No complaints
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop on a long road trip!
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room with good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tayla

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with lots of hot and cold items
Stayed 1 night in Dec 2025

10/10 Excellent

Humberto

Stayed 1 night in Dec 2025

2/10 Terrible

Annette

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay at this hotel
Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Marvin

Stayed 1 night in Dec 2025

8/10 Good

Janiece

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and kind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything was clean and beds very comfortable. Staff was very friendly
Stayed 1 night in Nov 2025