We really liked the manager's reception, and the lobby is really nice. We were supposedly "upgraded" to a balcony room, but they put us in an accessible room without telling us first, which may be more convenient for someone with a disability, but isn't as nice and is less convenient for us. The balcony was over a loud AC unit, so we couldn't enjoy it anyway, and the room was a little beat up. We stayed here four years ago and thought it was really nice, so we were disappointed by the downturn. It wasn't terrible, but wasn't great either.