We arrived late, 10PM, they gave us our 2Q room, it was dirty, not cleaned, beds not made. Gave us a 2nd room, a K - same thing, not as dirty, but bed not made, garbages full, food in the fridge. Had to get a 3rd room. Got in room, TV didn't work the first night and the bathroom faucet handle was faulty and came off. For a hotel 1 year old, we were very disappointed.