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Hotel Mercure Graz City

Property class: 4

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Photo gallery for Hotel Mercure Graz City

A waiter holding a tray with a glass of wine in a dimly lit room.
A modern bar area with a high ceiling, black bar stools, and a glass partition.
A modern hotel building with a prominent 'Mercure HOTEL' sign, large windows, and a well-lit entrance.
A hotel room with a large bed, two pillows, a headboard, a nightstand, a lamp, and a wall painting of a cityscape.
A modern reception area with a reception desk, seating area, and a wall-mounted plant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $108
$93 nightly
$108 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
Lendplatz 36-37, Graz, Styria, 8020
  • Place, Graz Old Town
    ‪5 min walk‬
  • Place, Kunsthaus Graz
    ‪8 min walk‬
  • Place, Graz Main Square
    ‪11 min walk‬
  • Airport, Graz (GRZ)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

A modern hotel room with a sofa, a bed, a desk with a laptop, and a person talking on the phone.

Junior Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a large bed, a green headboard, a patterned throw blanket, a green pillow, a chair with a yellow pillow, and a window with yellow curtains.

Standard Twin Room

8.8 out of 10
Excellent
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, Multiple Beds

A modern hotel room with a grey sofa, a dining table with two yellow chairs, a flat-screen TV mounted on the wall, and a large window with grey curtains.

Executive Suite, Multiple Beds

  • 495 sq ft
  • 4 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a nightstand, a magazine, and two towels.

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a large bed, a headboard, a nightstand, a lamp, a chair, and a colorful cityscape painting on the wall.

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is $110
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Total with taxes and fees
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About the neighborhood

Graz

A stay at Hotel Mercure Graz City places you in the heart of Graz, steps from Farmer's Market on Lendplatz and 5 minutes by foot from Mariahilf Church. .This hotel is 0.4 mi (0.6 km) from Murinsel and 0.4 mi (0.7 km) from Dom im Berg.

What's nearby

  • Farmer's Market on Lendplatz - 2 min walk - 0.1 miles
  • Graz Old Town - 5 min walk - 0.3 miles
  • Graz Art Museum - 8 min walk - 0.5 miles
  • Graz Main Square - 11 min walk - 0.6 miles
  • Graz Town Hall - 12 min walk - 0.7 miles

Getting around

  • Jochen-Rindt-Platz Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz (GRZ) - 27 min drive

Restaurants

  • Kunsthauscafé
  • ‪Rondo - ‬7 min walk
  • ‪Flann O’Brien - ‬9 min walk
  • ‪Die Scherbe - ‬3 min walk
  • ‪Aiola Upstairs - ‬10 min walk

About this property

Hotel Mercure Graz City

Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include showers.

This Graz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Stay in one of 143 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Graz? This hotel has 807 square feet (75 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 807 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (45 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Hotel Mercure Graz City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 727 reviews
Rating 8 - Good. 319 out of 727 reviews
Rating 6 - Okay. 76 out of 727 reviews
Rating 4 - Poor. 28 out of 727 reviews
Rating 2 - Terrible. 12 out of 727 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, comfortable bed, and good quality linen and towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Lovely room, really friendly and helpful staff. Hotel was in a great location too.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cheryl Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, big clean rooms
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hotel was very clean.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Average Mercure hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & clean rooms
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Adeleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Graz

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train station, town centre in walking distance
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

Nice hotel, upgraded to a superior room. Staff are very friendly and breakfast is good
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Eugenio

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024
Verified review

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice and clean

Hotel was really comfortable, nice and clean. Perfect location for my needs. Room was available before check-in time which is always a great thing. Did not have breakfast as I had to leave early.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Jarad

Disliked: Property conditions & facilities
After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Jason

Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Mahmut

Liked: Cleanliness, staff & service
Was good but i dont know they charge me €5 extra for
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities
Property was nice. Tub drain didn’t work but we lifted it out. Appreciate the coffee and the staff gave us extra
Stayed 1 night in May 2023
Verified review

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Babatunde

Disliked: Amenities
Good
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, amenities
The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024