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Best Western Manor Hotel

3.0 star property

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Restaurant
Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Premium bedding, desk, cribs/infant beds, rollaway beds
Reception
Exterior
Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Premium bedding, desk, cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available
  • Bar
  • Laundry
$161
$134 nightly
$161 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
Hever Court Road, Gravesend, England, DA12 5UQ
  • Place, Kent Cyclopark
    ‪2 min walk‬
  • Place, Jeskyns Community Woodland
    ‪12 min walk‬
  • Place, Shorne Woods Country Park
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, cribs/infant beds, rollaway beds

Comfort Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 3 Twin Beds, Non Smoking

Comfort Room, 3 Twin Beds, Non Smoking | Premium bedding, desk, cribs/infant beds, rollaway beds

Comfort Room, 3 Twin Beds, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, cribs/infant beds, rollaway beds

Family Room, Multiple Beds, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, cribs/infant beds, rollaway beds

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, desk, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, desk, cribs/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Gravesend

With a stay at Best Western Manor Hotel in Gravesend, you'll be within a 10-minute drive of Bluewater Shopping Centre and Thames River. .This hotel is 13.1 mi (21.1 km) from Lakeside Shopping Centre and 0.1 mi (0.1 km) from Kent Cyclopark.

What's nearby

  • Kent Cyclopark - 2 min walk - 0.1 miles
  • Jeskyns Community Woodland - 12 min walk - 0.7 miles
  • Shorne Woods Country Park - 2 min drive - 1.7 miles
  • Cascades Leisure Centre - 4 min drive - 1.7 miles
  • O2 Arena - 44 min drive - 23.0 miles

Getting around

  • Sole Street Station - 4 min drive
  • Gatwick Airport (LGW) - 49 min drive

Restaurants

  • ‪KFC - ‬4 min drive
  • ‪The White Hart (Harvester) - ‬5 min drive
  • ‪The George - ‬2 min walk
  • ‪no 84 - ‬4 min drive
  • ‪The Windmill Tavern - ‬5 min drive

About this property

Best Western Manor Hotel

Best Western Manor Hotel offers 62 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gravesend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 62 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Portable fan

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 20 and January 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Manor Gravesend
Best Western Manor Hotel
Best Western Manor Hotel Gravesend
Manor Hotel Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent
Best Western Singlewell
Singlewell Best Western
Best Western Manor Hotel Hotel
Best Western Manor Hotel Gravesend
Best Western Manor Hotel Hotel Gravesend

Best Western Manor Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 325 reviews
Rating 8 - Good. 117 out of 325 reviews
Rating 6 - Okay. 49 out of 325 reviews
Rating 4 - Poor. 12 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ian

Business traveler
Liked: Amenities
Disliked: Cleanliness
Staff lovely, food and service reasonable, and the fridge and microwave is a great bonus, as are the takeout hot sandwiches at Breakfast, but the room could be a lot cleaner, it's not nice finding lots of dust when looking behind bedside cupboards for sockets to plug chargers into, plus the carpet was filthy
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Manu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean modern rooms, helpful friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drinks menu was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again
Stayed 1 night in Oct 2025

10/10 Excellent

Chamika

Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.
Stayed 1 night in Aug 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff but booked due to venue having a gym, but this was closed.
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com
Stayed 1 night in Aug 2025

6/10 Okay

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop over

A good stop over for the night, a pub next door or you easily get an uber and travel further a field
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ionela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service & location

Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Business traveler
Liked: Cleanliness, room comfort
I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Stayed 1 night in Feb 2025

2/10 Terrible

Jaimie

Disliked: Staff & service, room comfort

Very very poor

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Stayed 1 night in Feb 2025