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Tru by Hilton Grand Rapids Airport

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
25 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Orbit Room
    2 min drive
  • Popular Location
    Woodland Mall
    3 min drive
  • Popular Location
    Calvin College
    6 min drive
  • Airport
    Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Grand Rapids

Tru by Hilton Grand Rapids Airport is located in Grand Rapids. Grand Rapids Children's Museum and Grand Rapids Art Museum are cultural highlights, and travelers looking to shop may want to visit Downtown Market. John Ball Zoo and Patterson Ice Center are also worth visiting.

What's nearby

  • Popular Location
    Orbit Room - 2 min drive
  • Popular Location
    Woodland Mall - 3 min drive
  • Popular Location
    Calvin College - 6 min drive
  • Popular Location
    Davenport University - 11 min drive
  • Popular Location
    Amway World Headquarters - 12 min drive

Getting around

  • Grand Rapids Station - 14 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 7 min drive

About this property

Tru by Hilton Grand Rapids Airport

This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. All 98 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Tru Hilton Grand Rapids Airport Hotel
  • Tru Hilton Hotel
  • Tru Hilton Grand Rapids Airport
  • Tru Hilton
  • Tru By Hilton Rapids Rapids
  • Tru by Hilton Grand Rapids Airport Hotel
  • Tru by Hilton Grand Rapids Airport Grand Rapids
  • Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Property amenities

Internet

  • Available in all rooms: Free WiFi, Free wired Internet
  • Available in some public areas: Free WiFi

Parking

  • Free self parking

Food and Drink

  • Food and drink
  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Pool
  • Fitness center/gym

Family friendly

  • Refrigerator
  • Indoor pool
  • Family property
  • Free WiFi

Conveniences

  • Elevator/lift

Guest Services

  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible bathroom
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning
  • Cribs available

Bathroom

  • Private bathroom
  • Free toiletries

Entertainment

  • Flat-screen TV

Food and Drink

  • Refrigerator

Nearby things to do

Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.
    3.8
    5 - Excellent
    11
    4 - Good
    5
    3 - Okay
    5
    2 - Mediocre
    2
    1 - Poor
    2
    4.5
    Cleanliness
    3.8
    Service and Staff
    4.4
    Amenities
    4.7
    Property condition

    2/5

    The property is newer everything is well taken care of. The rooms are a nice size as well. This being said they have lot of things to work on. The tv is very nice Samsung but in our room the control didn’t work. They day we got there we let them know and they gave us a new remote with the same exact problem. You can only turn in and change the channels on the right side of the bed it won’t work any where else on the bed our in the room. After first night some was going to look into it and I don’t think they every did if they did the problem was never fixed. Then there was the big issue if getting our room clean our room was never cleaned during our stay. This was quite frustrating. The cleaning person never came back to clean our room she only gave us towels. I call the front desk as our garbage was very full and we needed more tissue. We had no cleaning service the whole time and that really made it for a bad stay overall. For it to be a Hilton I was going Fof much better service and better resolution regarding concerns.

    Stayed 3 nights in Sep 2019

    3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Aug 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jun 2019

    2/5

    A hotel for students not business people.

    The hotel interior itself looks nice as it's brand new. However there was a permeating chemical smell in the public areas (entrance, lounge…). The style was clearly aiming for vibrant but once overlaid with the experience in the room itself, I realised it felt like a modern university dormatory. A general sense of impermanence. IKEA is a level about it in feeling more permanent and comfortable. The construction is what I had my biggest gripe with as the walls and floor were paper thin and you could hear people walking above and below you. The walls really came into play when I was forced to 'bear witness' to the sexual antics of my 'neighbours'. And the flags outside the windows were pretty damn loud blowing about without the walls or windows being very well insulated. Oh and I am nearly forgetting that there's NO CUPBOARD or drawers in the bedroom. Then in the morning I went for breakfast and the what was available was miserly, underlying the feeling that this place was designed for students. If you like bad scrambled eggs, weak coffee and 'gluey' porridge (oats), then this place might be for you. Having travelled for 28hrs from Australia to "Grand Rapids", I couldn't put up with that and jet lag for another 3 nights so I checked out after that 1 night.

    Stayed 4 nights in Jun 2019

    5/5 Excellent

    Nice place with easy access to G.R. area. Lots of restaurants and stores nearby.

    Stayed 1 night in Jun 2019

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