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JW Marriott Hotel Grand Rapids

Property class: 4

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Photo gallery for JW Marriott Hotel Grand Rapids

A modern hotel with a glass facade, located near a river with a bridge.
A modern lounge area with a sofa, two armchairs, a glass coffee table, and a central pillar.
An outdoor dining area with white chairs and tables, a decorative plant, and a view of a bridge and water.
A modern lounge with a staircase, large windows, and contemporary furniture.
A modern bar area with a long counter, bar stools, and a large window providing a view of the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym
The current price is $353
$299 nightly
$353 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪3 min walk‬
  • Place, DeVos Place Convention Center
    ‪5 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Double Bed

A hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Room, 2 Queen Beds, River View

A hotel room with two beds, a chair, and a large window with a view of a bridge and buildings.

Grand Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a lamp, and a view of the city through large windows.

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a small table, and a view of a cityscape through large windows.

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a view of a cityscape through large windows.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

A cityscape with a river, bridges, and modern buildings.

Grand Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(18 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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Sep 20 - Sep 21
Total with taxes and fees
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About the neighborhood

Grand Rapids

With a stay at JW Marriott Hotel Grand Rapids, you'll be centrally located in Grand Rapids, a 1-minute drive from Van Andel Arena and 7 minutes from Frederik Meijer Gardens and Sculpture Park. .This spa hotel is 14.8 mi (23.8 km) from Grand Valley State University and 0.2 mi (0.3 km) from Rosa Parks Circle.

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.2 miles
  • DeVos Place Convention Center - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • Van Andel Arena - 5 min walk - 0.3 miles
  • Gerald R. Ford Museum - 5 min walk - 0.3 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Pind Indian Cuisine - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬4 min walk
  • ‪The Kitchen by Wolfgang Puck - ‬2 min walk

About this property

JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 333 guestrooms featuring minibars and Smart televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Grand Rapids? This hotel has 1389 square feet (129 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
JW Marriott Hotel Grand Rapids has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. We enjoyed our stay immensely.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot when in Grand Rapids. Close to restaurants and hot spots
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and great logistically. Absolute pleasure. Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Malachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with you guys was just amazing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff was friendly and helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice and clean and beautiful views
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and accommodating staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. Absolutely no complaints. Staff was friendly, property was clean and well maintained. Room was comfortable. It is very conveniently located.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and amenities. The steam room is a must!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and beautiful!
Stayed 1 night in May 2026
Verified review

8/10 Good

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but, for the price, the beds weren’t very comfy, the pillows were super flat and it was pretty loud. Staff were all great, especially in the bar. Beautiful view!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, relaxing stay!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rona

Liked: Cleanliness
Yes, love the buffet! Staff wonderful. Room very clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
First time staying at a Marriott It was wonderful, clean and staff were so kind and helpful Thanks
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jeron

Liked: Cleanliness, staff & service
A little pricey but beautiful hotel worth the penny for a comfort..
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Great room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was hot and had tons of water pressure and the soaking tub was AMAZING!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Gavin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I paid 600 dollars for a listed city view room. What I got was a low floor view of the parking garage in a tiny cramped room
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quick getaway. We had a relaxing time although we accessed few amenities. A lighter blanket would be appreciated. Why must there always be a smothering duvet?! We appreciated the late check out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very nice, 10/10 will stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jorell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place all around great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities
Fantastic staff
Stayed 1 night in Jan 2026