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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Property class: 3

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Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

A spacious hall with high arched ceilings, large windows, and a marble floor.
A reception desk with a wooden panel wall displaying the name "CityFlatsHotel".
A modern hotel room with a bed, a sofa, a dining table, and a pendant light.
A restaurant setting with round tables, plates of food, and drinks.
A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door leading to a bathroom, and a window with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $150
$127 nightly
$150 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

A bed with a wooden headboard, white bedding, and a nightstand with a lamp.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A neatly made bed with a wooden headboard in a hotel room.

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door to a bathroom, and a window.

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A bed with white bedding, a wall with a geometric pattern, and a bedside lamp.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

A hotel room with a large window, a brick wall, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

A hotel room with a bed, a desk, a chair, a small stool, and two windows offering a view of buildings.

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

A modern hotel room with a large bed, a striped headboard, and two wall-mounted light fixtures.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

A modern hotel bathroom with a large bathtub, a glass-enclosed shower, and a visible sink area.

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, a geometric-patterned headboard, bedside lamps, and a window with a view.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

A modern bathroom with a large white sink, a glass shower enclosure, and a mirror above the sink.

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO BEDS

  • Sleeps 4

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4

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4.6 out of 5, Wonderful, 1,100 reviews
$143 nightly
The price is $169
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Grand Rapids

With a stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, you'll be centrally located in Grand Rapids, just a 4-minute walk from Van Andel Arena and 14 minutes by foot from Downtown Market. .This boutique hotel is 5.5 mi (8.8 km) from Frederik Meijer Gardens and Sculpture Park and 0.2 mi (0.2 km) from Grand Rapids Civic Theatre.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • DeVos Performance Hall - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Morning Ritual - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Garden District - ‬1 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at CitySen Lounge, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
CitySen Lounge - This family restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Covered self parking on site (USD 48 per night)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Private wine tours
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: USD 48.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel is nicely placed in downtown near lots of spots
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live jazz music on Friday night. The Saturday buffet was really good and the proximity was great for downtown activities. Only downside is there is no breakfast onsite Monday- Thursday.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room layout, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking structure next door has a 2nd story bridge to hotel. Eco-friendly hotel has helpful staff, all rooms are unique, and food is good! Also has a bar. Casual & comfortable. Would stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that had been tastefully renovated. Location is also great. Lots of restaurants and coffee shops within walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was clean and incredibly soft, the room was spacious and inviting, and the bathroom was generous and open. We definitely will be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lucky & found free overnight parking right in front of hotel, lovely staff at front desk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The automatic blinds were a nice touch. We loved the coffee and the staff was friendly and helpful!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, I used street parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the separate nook for the second bed. Bar was also excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Comfortable bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Softest sheets ever and the masters was very soft and fluffy too! Super clean room, great location, would def stay again! (Excellent comp coffee at front desk in the morning too!)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t hard but not fabulous if you have a lot of luggage. Location was good but room was very basic & small. Fine for an overnight but extended stay would be cramped.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Cute set up. Would definitely come again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. The parking garage is easily accessible. Numerous food and drink options within walking distance. Close to downtown event locations.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff was incredibly friendly, welcoming, and always willing to help. The room was clean, comfortable, and well-maintained, making for a very enjoyable experience. The only minor downside is that the hotel doesn’t offer on-site parking, so you’ll need to use nearby paid city parking. Other than that, we had a great stay and would definitely recommend it.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues we had with the room is that there was no regular coffee and the sink in the bathroom had a pretty decent crack in it. We parked in the street because of the weekend.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special about the hotel, room was small.
Stayed 1 night in Apr 2026