Holiday Inn Express & Suites Williams by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Hot Tub
  • Room service
  • 24/7 front desk
$111
$94 nightly
$111 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Thunder Eagle Native Art
    ‪10 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪12 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪35 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 426 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Williams

Located in Williams (Downtown Williams), Holiday Inn Express & Suites Williams by IHG is within a 15-minute walk of Williams Visitor Center and Thunder Eagle Native Art. .This spa hotel is 0.8 mi (1.2 km) from Pete's Route 66 Gas Station Museum and 0.8 mi (1.3 km) from Buckskinner Park.

What's nearby

  • Thunder Eagle Native Art - 10 min walk - 0.6 miles
  • Williams Visitor Center - 10 min walk - 0.6 miles
  • Pete's Route 66 Gas Station Museum - 12 min walk - 0.7 miles
  • Canyon Coaster Adventure Park - 2 min drive - 1.4 miles
  • Kaibab National Forest Headquarters - 3 min drive - 1.2 miles

Getting around

  • Williams Depot - 12 min walk
  • Flagstaff Pulliam Field (FLG) - 37 min drive

Restaurants

  • ‪Maverick Fuel - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Circle K - ‬13 min walk
  • ‪The Long Horn Saloon - ‬19 min walk
  • ‪Pine Country Restaurant - ‬14 min walk

About this property

Holiday Inn Express & Suites Williams by IHG

Hotel in Williams with a full-service spa and free breakfast
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a hot tub and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf
  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

JOANNE, PORTLAND

Liked: Staff & service
It needs an update. Shower floor is stained. Just needs a nice update
Stayed 1 night in Sep 2025

8/10 Good

Tirumala Rao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for stay between Grand Canyon and Flagstaff
Stayed 1 night in Sep 2025

8/10 Good

Dayla

Traveled with partner
Liked: Staff & service
Room smells bad
Stayed 1 night in Sep 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great! Rooms nice and clean, easy to get to town, very nice facility. Now the breakfast that was included, not so good. Might be the worst eggs ever. lol. All in all if your looking for a nice safe place to stay this place is it.
Stayed 1 night in Aug 2025

10/10 Excellent

Lurline

Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here!!

This was one of the worst stays I had. I wanted to come to a clean hotel after driving for 6 hours. I got into my room, went to the bathroom and the shower was dirty, it looked like it had not been cleaned. The microwave was extremely dirty from the interior. The cabinets had random human hair balls. We went to the pool area, it was extremely dirty. At the end of my stay I went to check if they had cleaned it and they had not moved anything. It was still extremely dirty. The hot tub does not even work by the way and yet it was cleaner than the pool itself. The chair to move people with disabilities into the pool was also very rusty. The breakfast is not good, it is very bland and staff gave us dirty looks. The floor was constantly dirty by the elevator. The elevator was also extremely dirty, there was even a cigarette on the floor. The bedroom had a pull out sofa couch and the mattress is quite literally springs. The pillows are flat and the air conditioner smelled badly when it was turned on. They claim that “cleanliness is our promise” yet it seems like this is the opposite of what is happening. Management should be under review after looking at the conditions of this establishment, considering our stay of two nights was around $600 USD. The only good thing about this hotel was the distance between it and the Grand Canyon.
Stayed 2 nights in Aug 2025

8/10 Good

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yenan

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

8/10 Good

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown restaurants and shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Josefina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

María Gabriela

Stayed 1 night in Aug 2025

10/10 Excellent

Betty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception clerk was very nice. They are quick on responding to our request. So far we did not have any problem at all.
Stayed 2 nights in Aug 2025

8/10 Good

SALAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Imelda

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like two elevators instead of one, but that's a minor quibble. Excellent service.
Stayed 2 nights in Aug 2025

6/10 Okay

sharon

Traveled with family and small children
Disliked: Cleanliness, amenities
Came early and staff was accommodating to let us chk in one hour early. Parking is free so that’s a plus always. Seems quiet and nice area. Cons: the shower knob was leaking and the pull out bed was terrible. No cushion at all, it’s like sleeping on the springs itself. Time for an upgrade!! Pillows were so uncomfortably, too flat for one but too high with two. Was looking forward to use hot tube. The hot tub wasn’t working, disappointed. The hallway had a very bad smell that made me gag.
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

The good and bad

Staff were welcoming and hot breakfast was good. Location of hotel was ideal. Room had previous guest pizza crust in cabinet. Bathroom had some mold.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sahara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025