Hotel is in close proximity to Alhambra, great view of town. Okay rooms/junior suites that may need some upgrade. Service average at best for a 5 star hotel, examples: check-in time 14:00h, we had to wait until 16:00h until room was ready (we had to ask for it); room cleaning was requested at 9:00h to be done by 13:00h, not done by 15:00h; at breakfast dirty plates were not removed, no one around to sign check, ckeck-out was very slow and unfriendly, etc.
It was our second stay at the hotel, this time we had booked three junior suites/rooms because of proximity to Alhambra, for our bext stay in Granada we certainly look for other options.